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Claire's

3.4

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Location details

101 Jordan Creek Pkwy #11460, Ste 11460, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.47 reviews
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Reshma's profile image
Reshma 
2 months ago

Very disappointed. Got my 1 yr old to have her ear piercing done. They did not do it right- just wanted to get the job done and were in a hurry to finish it. One side of the ear was good but the other side before we even checked on the position he immediately pierced it and it went on the lower side. And when asked about getting it redone they want us to purchase the ear rings again and they would not do anything about it. Why do we need to make a repurchase and have to pay the amount again when it was your fault? 

Kelly Boyd's profile image
Kelly Boyd 
5 months ago

Disappointed! Save your packaging for returns even though you don't plan on returning anything! Bought 2 pairs of earrings for my daughter. She didn't even wear them for a week before the post fell off the earring. She wasn't even rough with them, I was there when it happened. I had my receipt and the Claire's bag and it'd been within 30 days of purchase. I just didn't keep the cardboard the earrings came on. They would not take them back unless we could find the exact same pair in the store, which did not happen. They... read more

Chad Brown's profile image
Chad Brown 
a year ago

My daughter likes Claire's in the Jordan Creek Mall in West Des Moines. This is an eleven year old girl's kind of store, and she enjoyed it very much. I believe it's a good place for kids' ear rings and jewelry as well as accessories. This store is located roughly between Scheels and Dillard's. The store is clean and seems to have professional and welcoming customer service. 

Rebecca Jackson's profile image
Rebecca Jackson 
a year ago

The team did a great job hosting a birthday party for my daughter they got to get their nails done and makeup and shop alittle bit after thank you again they had a blast 

Elizabeth Horvath's profile image
Elizabeth Horvath 
a year ago

The store looked cluttered with stuff. The products are cute and I love the company but shopping at this location is awful. Toshia did a return for me and was incredibly rude about it. I don’t know if she just doesn’t understand social cues or what but her tone was not professional. 

Frequently asked questions about Claire's

How is Claire's rated?

Claire's has a 3.4 star rating with 7 reviews. 

When is Claire's open?

Claire's is open now. It will close at 8:00 p.m. 

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