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City Kia

4.5

About this business

City Kia is an automobile dealer, specializing in the sale of new and pre-owned cars, vans and sports utility vehicles (SUV's). Based in Orlando, Fla. it features a variety of KIA models that include Borrego, Rio, Optima, Forte, Sorrento, Sportage and Sedona, to name a few. The store also carries a full line of KIA parts and accessories. City Kia has an air-conditioned automotive repair shop, which provides an array of repairing services for new and used cars. 

Location details

9550 S Orange Blossom Trl, Orlando, FL, 32837, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.513,751 reviews
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Ramratti R's profile image
Ramratti R 
a year ago

Kea is a good car but customer service ***** any dealer that is what they do to customers rip them off and they give you their number and do not answer their phone calls terrible my name is **** my phone number is 

Natalie A's profile image
Natalie A 
a year ago

I honestly feel sick to my stomach. I was completely scammed purchasing my first new car yesterday. It was only until I was able to sit down to review paperwork to see the final finance charge. MSPR number is $37,140 for the vehicle and I was charged $52,290.35. They are slick in the ways that they don’t show you the actual number until you are signing the contract (even then it wasn’t clear). I was so focused on my monthly payment and that’s how they got me. I can’t believe they have overcharge me that much, and it’s perfec... read more

Jason A's profile image
Jason A 
a year ago

Kia told me one year ago that my engine was going up but i had to confirm by coming out of pock it for several test . After doing the test they told me i would be coverd for the engine and that the engine was consuming however i was instructed to continue to drive it . The engine was knocking yet they still told me to continue to drive the car. Two weeks ago i took the car back again and both the machanic and service rep confirmed that the engine was going up and they would do the paper work for engine replacement. After sub... read more

William G's profile image
William G 
a year ago

I went in the service shop to replace 4 new tires and they damaged my sunroof, which they deny. Instead they want to charge me $2200 to repair it. Also, my set of spark plugs that were in my trunk disappeared. They did not even have the decency of putting the spare tire back where it belongs in the trunk. The general Manager claims that I call him but he does not answer my calls, instead he sends his little managers to save his face. WATCH OUT! 

Ebett S's profile image
Ebett S 
a year ago

Im very glad for the opportunity to buy a Jeep,Excelent service,just want answer a question,Iam a Cancer breast patient and can’t take sun,but I really can’t use the jeep in the day because is too hot and when I buy the jeep I don’t check because I don’t now they don’t have the insulation inside and is very hot,I aprecciate your help,thanks 

Bill P's profile image
Bill P 
a year ago

A bunch of liars. These individuals need to be in a run-down used car lot. Their idea of "perfect" is pretty broad. See the email below. This truck needed an alignment and had a vibration at 60mph and over. The motor had a ticking which I do not experience with my other trucks with the same motor/configuration so I brought it up. So after being told the truck was in perfect condition and driving an hour each way I was told that they were not going to repair the truck and that it is being sold "AS IS". One work,...... RUN ***... read more

David F's profile image
David F 
2 years ago

Shady… Post cars online and then add $2,000 to MSRP for some maintenance package that “can’t be removed”. Sales people are very helpful and friendly. I think this is a leadership problem. 

Business response:

City Kia believes in complete transparency. The vehicle in question that MR ****** was interested is still on the website along with all disclosures on City Care $2,495 and Used car reconditing $800, this is posted for all to see on every Used vehicle in inventory . If Mr. ****** would like to choose a unit with less cost we would be very happy to assist. I have attached the screen shot of what all customers see on our website. Thanks' Raul J ****** General Manager CITY KIA BEST PRICE $16,271 **All Prices Exclude Tax, Tag, D... read more

Gregory G's profile image
Gregory G 
2 years ago

I will never go back! I bought my car here in 2015, and have done all the recommended services for my vehicle here. This being said I have never been treated the way I was today. I went in for a routine oil change and factory recall. 48 hours later I had my car. ***? When I asked if something could be done for the inconveniences, nope was the answer. Folks do yourself a favor and NEVER support this dealership! This dealership is only in it for the money, and could care less about customer retention and service. Just when I w... read more

Rafael G's profile image
Rafael G 
2 years ago

Bait and Switch dealer. Saw online where they had 2022 Kia Soul City Kia(N7178802) with their Best Price 20,070.00 which anyone can see and they have 2 cars around that same price. I Made offer that included a trade in of my 2017 Ford Fiesta S with 32K miles; which they themselves valued as a trade-in at $10,172.00 with a requested an Out The Door Price of $16,000.00, Really asinine that the Sales Manager's offer a Pricing did not start at their Best Price but at the higher MSRP of $25,060.00 adding another $5.000.00 to thei... read more

Frequently asked questions about City Kia

How is City Kia rated?

City Kia has a 4.5 star rating with 13,751 reviews. 

When is City Kia open?

City Kia is open now. It will close at 8:00 p.m.  

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