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Citadel Nails

3.4

About this business

Few Words About Me Hi, my name is Kay Lucero For many years we have nurtured a dream of creating a salon where the artistry is most sophisticated, where a complete range of salon and spa services are conveniently located in-house, and where everyone who walks through the front door is treated like part of our family. My homeland is in Vietnam, I have always had a passion to help people and make people feel good, When I started doing nails I realized what great opportunity to make people feel good and beautiful about thems... read more

Location details

750 Citadel Dr W 2110, Colorado Springs, CO, 80909, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
3.452 reviews
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Sabrina Magruder's profile image
Sabrina Magruder 
5 years ago

This past Sunday my self and 3 other people went in to get a mani; pedi and a full set of nails. First off I was the last to sit down to get my feet done, I was the first to be done even though we all got the middle package. The lady that did my moms did a absolutely amazing job. She made my mom feel so much better. Then to move on to the mani that didn’t even happen. They just did the full set. I had to inform my lady that she was even filling them all in. She blamed it on her lighting the first time. Then she flat out said... read more

Mary Renteria Schulz's profile image
Mary Renteria Schulz 
6 years ago

Very rude been here twice and both times rude. The nail tech rushed me and my sister to pick a color he even said he would just pick it. Definitely won’t be coming back! 

Elizabeth Eric Rodriguez's profile image
Elizabeth Eric Rodriguez 
recommend  Recommended
6 years ago

Love this place everytime I come they treat me like a princess 👸 best place 

Trinity Torgerson's profile image
Trinity Torgerson 
6 years ago

Absolutely terrible. I got a gel manicure and it only lasted 3 days before they began chipping and falling off. They were sloppy, bumpy, and uneven. 

Nicole Mcginnis-davis's profile image
Nicole Mcginnis-davis 
6 years ago

Way overpriced and the service is horrible. It was my first time going and this is the last. They have no clue on how to do nails. I had to tell the tech how to, can’t file nails, can’t fill probably, it was very sloppy and it took an hour and a half to Do them .. I do not recommend this place at all. 

Paulina Josephine Loreth's profile image
Paulina Josephine Loreth 
recommend  Recommended
6 years ago

The first person not so good the second one that took over was great ! But I love the owner ... she is wonderful ! Mostly good experience here ... today must of been a off day for the nail tech . That started my nails . I tipped the second one well ... wished her a Merry Christmas !!! 

Adrienne Belton's profile image
Adrienne Belton 
6 years ago

Very disappointed, as I come here regularly, and tonight I witnessed what is no different than bullying. One nail tech was obviously offended that the customer asked to switch to someone else. That nail tech says something in "her language" and all of the other techs looked at the customer and started laughing. I may speak English but I'm NOT stupid or oblivious. Their chatter and glares at the customer continued throughout my time there. She may not have been watching you, BUT I WAS! VERY RUDE! 

Janet Santillan Pedroza's profile image
Janet Santillan Pedroza 
6 years ago

Horrible experience. First and last time. I went in just to change nail color. She put 3 uneven layers and then on top 2 layers of clear gel. It was so thick and uneven that it completely changed the shape of my nail. Sides were horrible and she even got nail polish om my skin on most fingers. Not woth the 27 dollars. I think they hire people with out certification honestly. I could have done a better job myself. Horrible. 

Lovely Tyree Davis's profile image
Lovely Tyree Davis 
6 years ago

This was absolutely the worst nail place and disappointment I've had as a nail experience. I paid 45 for my nails my own polish and I gel top. 30 full set 5 for shape and 5 for gel top. Plus a five tip added to my total. Without my permission. I spent almost three hour getting my nails done. The tech informed me if the bottom paint didn't dry all the way they top would crack. My nails weren't all the way paint and the glass crack in the same place on every nail plus many more locations. I called the following morning before ... read more

Frequently asked questions about Citadel Nails

How is Citadel Nails rated?

Citadel Nails has a 3.4 star rating with 52 reviews. 

When is Citadel Nails open?

Citadel Nails is open now. It will close at 9:00 p.m.  

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