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900 Dufferin St Unit #432, Toronto, ON M6H 4B1, Canada, Toronto, ON, M6H 4B1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Customer service today was very bad. One was saying and other one was saying different. They need better training actually so thay they all speak on the same rules. Also they need to speak with better language.
"This was the worst churro-style dessert I've ever had. It felt like an attempt to mimic Spanish flavors, but it missed the mark completely. The cinnamon sugar seemed like a cover-up for the doughy, hard interior. Overall, it was a disappointing experience and a waste of money."
I just got sitted at the dinning area to connect my phone and was on the phone voicemail when this female black manager came to me and started talking about area being for the customers only and having a problem with me moving a table. Her tone of voice was unpleasant and she definitely used her authority for the wrong reason.. since I am a customer or I was a customer and I don't appreciate being talked to in that way and looked down upon by anyone. She immediately left the area and I went to talk to someone else and found ... read more
Dear Cinnabon Customer Service, I would like to file a formal complaint regarding a negative experience I had with one of your employees at the Dufferin Mall branch. In last week, I was sitting at a table waiting for my wife so we could order Cinnabon and coffee. A man approached and politely asked for a chair, which I gladly offered. He sat next to me at the same table. Shortly after, a Cinnabon employee approached me and asked me to give up the table. I explained that the man could sit with me, as there was no issue. Howev... read more
Hi there, I was really looking forward to enjoying some fresh, gooey Cinnabons, but unfortunately, the ones I received were dry and disappointing. It’s especially frustrating because I had ordered a big box, planning to share them with friends. When people get a large box, it’s often meant to be a treat for a group, and I felt embarrassed offering something that didn’t meet expectations. Just wanted to share this feedback — I hope future batches can be the warm, fresh treat people are excited for.
Cinnabon has a 4.3 star rating with 233 reviews.
Cinnabon is open now. It will close at 9:00 p.m.
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