This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Christian Brothers Automotive Concord-Coddle Creek
- Auto Repair
- Concord, NC
About this business
Since 1982, Christian Brothers Automotive has sought to change the way customers think about auto service by providing knowledgeable, honest, and genuine car repairs. For over 36 years and across 29 states our guiding principle of “Love Your Neighbor As Yourself” has pathed the way for exemplary customer service. Every guest is approached with transparency, integrity, and compassion to make auto repair easy for every car owner! For auto repair services you can trust, choose Christian Brothers Automotive
Location details
5220 Poplar Tent Rd, Concord, NC, 28027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had my Toyota Highlander towed to their shop because it would not start. They were not able to fix it because with a new battery the car would turn off if you shifted out of park or neutral. As such, I had the car taken to Hendrick Toyota. Unfortunately, Hendrick Toyota confirmed that Christian Brothers damaged a computer in my car when they jump started it and now won’t take responsibility for the damage. I got stuck with the invoice from Toyota. I am forced to make them pay for the damage they did to my car.
Business response:
We are very sorry for the problems with your Highlander and regret that we were unable to come to agreeable terms.
Business response:
It's a pleasure to answer your questions, Katie, as we want to ensure that you're kept in the loop every step of the way! Thank you for sharing that you would refer anyone to us, as this is such a spectacular compliment. We're proud to be here for you and your vehicle, and we look forward to the next chance to be of service! Gratefully, Christian Brothers Concord
The men at Christian Brothers were so kind to me. Once I read the report and made decisions about what I wanted them to take care of today, they were never pushy about also doing the other things mentioned on the report. (I have always felt other places were very forceful when getting my car serviced prior to today.) I was a first time customer, and I will be back. Thank you for going above and beyond!!
Business response:
We're so glad you decided to visit us, Mary! It's truly a privilege to go above and beyond for our wonderful customers, and we're ecstatic to hear that we've earned your loyalty. We'll see you at your next visit! Gratefully, Christian Brothers Concord
Wanted $380 to change spark plugs and wires. I bought Toyota parts for $60 and did it myself in less than an hour. Then they said I needed a oil change, which was done 600 miles ago. They are a rip-off!
This adorable family owned business has captured my heart. From amazing customer service to speedy repairs they really are great at what they do. The waiting area is wonderfully decorated and family friendly so make sure to bring all of your kids when you're coming! Brandon- in the office- is fantastic with children and even offered to watch many five little miracles while I ran errands! While he may look gruff on the outside, he has a heart of gold. Will definitely be returning!
Business response:
It's wonderful to hear we have captured your heart, and it means the world to us to read your kind and thoughtful comments. We can't thank you enough for sharing this wonderful review, and for letting the online world know just how much we appreciate our customers. Gratefully, Christian Brothers Concord
Frequently asked questions about Christian Brothers Automotive Concord-Coddle Creek
How is Christian Brothers Automotive Concord-Coddle Creek rated?
Christian Brothers Automotive Concord-Coddle Creek has a 4.6 star rating with 559 reviews.
When is Christian Brothers Automotive Concord-Coddle Creek open?
Christian Brothers Automotive Concord-Coddle Creek is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com