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Children's Medical Center Plano

3.6

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Location details

7601 Preston Rd, Plano, TX, 75024, United States

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3.61,546 reviews
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Makaila Mason's profile image
Makaila Mason 
6 years ago

Inexcusable and unacceptable. After 6 hours of waiting, no attempt was made to offer care for my child. We were told to go to Dallas Children’s instead, but not to worry because the doctor at Plano had called ahead and arranged our transfer. We were told they’d get us right in once we got to Dallas. However, upon arrival in Dallas we were told no, it would be another 4-7 hours. My child needed care, I thought I did the right thing by bringing him here, but instead he got nothing. 

Makaila Mason's profile image
Makaila Mason 
6 years ago

Inexcusable and unacceptable. After 6 hours of waiting, no attempt was made to offer care for my child. We were told to go to Dallas Children’s instead, but not to worry because the doctor at Plano had called ahead and arranged our transfer. We were told they’d get us right in once we got to Dallas. However, upon arrival in Dallas we were told no, it would be another 4-7 hours. My child needed care, I thought I did the right thing by bringing him here, but instead he got nothing. 

Makaila Mason's profile image
Makaila Mason 
6 years ago

Inexcusable and unacceptable. After 6 hours of waiting, no attempt was made to offer care for my child. We were told to go to Dallas Children’s instead, but not to worry because the doctor at Plano had called ahead and arranged our transfer. We were told they’d get us right in once we got to Dallas. However, upon arrival in Dallas we were told no, it would be another 4-7 hours. My child needed care, I thought I did the right thing by bringing him here, but instead he got nothing. 

Erika Marie's profile image
Erika Marie 
recommend  Recommended
6 years ago

Everything is usually fine and dandy but if a patient arrives a hour or so early I strongly recommend seeing that patient instead of having us sit here until actual appointment time . If we show up late past our 15 minute window we’re rescheduled but if we’re early y’all have no problem making us wait instead of rescheduling us I don’t understand the difference. 

Erika Marie's profile image
Erika Marie 
recommend  Recommended
6 years ago

Everything is usually fine and dandy but if a patient arrives a hour or so early I strongly recommend seeing that patient instead of having us sit here until actual appointment time . If we show up late past our 15 minute window we’re rescheduled but if we’re early y’all have no problem making us wait instead of rescheduling us I don’t understand the difference. 

Erika Marie's profile image
Erika Marie 
6 years ago

Everything is usually fine and dandy but if a patient arrives a hour or so early I strongly recommend seeing that patient instead of having us sit here until actual appointment time . If we show up late past our 15 minute window we’re rescheduled but if we’re early y’all have no problem making us wait instead of rescheduling us I don’t understand the difference. 

Natalie Moore Sirmons's profile image
Natalie Moore Sirmons 
recommend  Recommended
6 years ago

Best care! We were airlifted here and from the minute we entered the ER until discharged a week later, everyone went above and beyond for my sweet girl! Lord willing we will never have to return but if so this is where we want to be. ❤ Thank you Childrens for taking care of the most precious thing to me in the world, for that I am forever grateful! 

Natalie Moore Sirmons's profile image
Natalie Moore Sirmons 
recommend  Recommended
6 years ago

Best care! We were airlifted here and from the minute we entered the ER until discharged a week later, everyone went above and beyond for my sweet girl! Lord willing we will never have to return but if so this is where we want to be. ❤ Thank you Childrens for taking care of the most precious thing to me in the world, for that I am forever grateful! 

Natalie Moore Sirmons's profile image
Natalie Moore Sirmons 
recommend  Recommended
6 years ago

Best care! We were airlifted here and from the minute we entered the ER until discharged a week later, everyone went above and beyond for my sweet girl! Lord willing we will never have to return but if so this is where we want to be. ❤ Thank you Childrens for taking care of the most precious thing to me in the world, for that I am forever grateful! 

Frequently asked questions about Children's Medical Center Plano

How is Children's Medical Center Plano rated?

Children's Medical Center Plano has a 3.6 star rating with 1,546 reviews. 

When is Children's Medical Center Plano open?

Children's Medical Center Plano is open now. It is open 24/7. 

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