Chick-Fil-A's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chick-Fil-A

4.4

About this business

Location details

229 Bush River Rd, Columbia, SC, 29210, United States

Get directions
WeekdayScheduleStatus
Mon6:30 a.m. to 10:00 p.m.
Tue6:30 a.m. to 10:00 p.m.
Wed6:30 a.m. to 10:00 p.m.
Thu6:30 a.m. to 10:00 p.m.
Fri6:30 a.m. to 10:00 p.m.
Sat6:30 a.m. to 10:00 p.m.
SunClosed
4.43,064 reviews
Select a rating
Shikeera N. Burnside's profile image
Shikeera N. Burnside 
6 years ago

Everything was nice until I got home! My nuggets tasted as if they were fried in burnt 🥵 grease! I ordered half tea and lemonade and got half tea half unsweetened!! I’m very disappointed and when I called to complain of course no one answers the phone!!! 

Reed Powell's profile image
Reed Powell 
7 years ago

The food is good but I overhear employees fighting at the counter while waiting on my drinks. One person said they wouldn’t discuss these issues “on property” and another nice gentlemen (who helped my table very nicely- I believe his name was Rick, great man) said to take it out back “with a blindfold and cigarette” but rather they have a conversation at a loud volume about how they need off (maybe for a wedding or something?) and complain about working while some of us are trying to enjoy the food. My wife and I want to ret... read more

Bethany Nichole Humphries's profile image
Bethany Nichole Humphries 
7 years ago

Have been coming here for years and the service lately has been so poor it’s been extremely disappointing. I have waited in line for over 30 minutes. The new line system is illy managed (i.e. orders on one side of the line are taken more often than the other) and my orders have ended up completely wrong. The most disappointing meal though was tonight. I went through the drive thru a little after 8 and waited in line for about 10 minutes with only a couple people in front of me. When I received my order the drink was wrong, t... read more

Nykia Alesha Rivera's profile image
Nykia Alesha Rivera 
7 years ago

Slow as crap lane 2 is never open and they never say my pleasure hate it. 

Jennifer Haynes's profile image
Jennifer Haynes 
7 years ago

Slowest one in Columbia. Never have two lanes open or anyone outside taking orders. Orders wrong half the time. Just overall terrible 

Toni Michelle's profile image
Toni Michelle 
7 years ago

I went to this Chick-fil-A Friday May 4th and Monday May 7th, through the drive-thru, and had to pull off both times due to the wait times. Prior to the remodel, I never had this problem. Now I try again today May 8th, waited for 12 minutes in the drive thru and leave with raw fries. Being that I work on that side of town, I would eat Chick-fil-A once a week. Now, I don't know the next time I will be visiting. 

Pamela Brand's profile image
Pamela Brand 
7 years ago

First time there in awhile...the food was great as always. I went inside, don't like the drive thru. 

Wendy Woodard Shell's profile image
Wendy Woodard Shell 
7 years ago

Such a shame to spend so much money to remodel and close for 30 days doing so and not even utilize the 2 lanes. #moneywasted 

Elaine Smith's profile image
Elaine Smith 
7 years ago

Frequently asked questions about Chick-Fil-A

How is Chick-Fil-A rated?

Chick-Fil-A has a 4.4 star rating with 3,064 reviews. 

When is Chick-Fil-A open?

Chick-Fil-A is open now. It will close at 10:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com