Chicago Steak Company's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Chicago Steak Company

4.3

About this business

Location details

500 N Michigan Ave, Ste 300, Chicago, IL, 60611, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3314 reviews
Select a rating
Jennifer Krause's profile image
Jennifer Krause 
7 years ago

I have bought their steak seasoning several times now and it is by far the best out there. It can make the cheap steaks even taste good. LOVE LOVE LOVE it. Great Company 

Lynda Perry's profile image
Lynda Perry 
7 years ago

I know you usually get what you pay for but your prices are too high for us and the cuts are too small. 

Bill DeCarlo's profile image
Bill DeCarlo 
7 years ago

I see a lot of complaints about customer service.....but I didn’t have an issue whatsoever. Not only was the ordering process easy, but the steaks were hands down better then any Omaha one I’ve ever had! 

Gerald Hill's profile image
Gerald Hill 
7 years ago

Huge difference in quality of the steaks in the same shipment!!! Not worth the cost. 

Becky Lahniche's profile image
Becky Lahniche 
7 years ago

Tried to order steak burgers certificate just now and was on the phone for 1/2 hour talking to three (yes 3) call center reps. One actually said she was a contracted out employee who wasn’t really familiar with taking calls for CS! She said she got 3 calls per month for them. Transferred to another call center employee who put me on hold twice trying to figure out this certificate. How difficult is it, isn’t this your business? Finally, I called a third time and got rerouted back to customer rep #2 who put me on hold.... can... read more

Julie Redenbaugh Smith's profile image
Julie Redenbaugh Smith 
7 years ago

Highly recommend. Was very good. Excellent customer service 

Papa Dick's profile image
Papa Dick 
7 years ago

Tastes are great but packages don't give any cooking instructions. Most things are obvious but we were curious about the Lemon Herb Chicken. 

Business response:

Hi Papa, thank you for your most recent order and for the review! I apologize for the confusion you experienced with wanting info on cooking the chicken breast. Within your package came a plastic envelope with a catalog, letter and white registration card. This card has details on how to cook our beef products and on the back has information on how to cook chicken. I hope you find this helpful. Please feel free to let us know if you have any further questions. Thank you ~Ramona 

Spencer Campea's profile image
Spencer Campea 
7 years ago

I won't lie, I wouldn't complain about a lower price ... oh wait, there's a promo code and gift card with just about every order! Loved the dry-aged ribeyes, can't wait to taste the other cuts. The wife already let me order birthday surf & turf -- bonus! Special call out to the support staff - I got sloppy opening the boxes & somehow lost the gift cards they sent with. I emailed support & it took them all of 70 minutes to fix & this on the day after Christmas. Needless to say, I'm a new fan! 

Ralph Sochocki's profile image
Ralph Sochocki 
7 years ago

The ultimate source for purchasing and learning how to cook a great steak! 

Frequently asked questions about Chicago Steak Company

How is Chicago Steak Company rated?

Chicago Steak Company has a 4.3 star rating with 314 reviews. 

When is Chicago Steak Company open?

Chicago Steak Company is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com