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Chicago Marriott Downtown Magnificent Mile
- Hotels
- Chicago, IL
About this business
Location details
540 N Michigan Ave, (Driveway Entrance on 541 North Rush Street), Chicago, IL, 60611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedUm Bar muito bom no Lobby
I wish I had good things to say as it was “sisters weekend”, but I am only disappointed in this hotel. We had to wait 3 hours for our room to be ready...not until 5:30pm. We were told the system was down and this is why it took so long. Another employee let us know the system had been down for days. My heart broke for all the families that were waiting in the lobby. We also heard that the hotel had overbooked and some weren’t going to have a room even after waiting. When we finally got into our room it was small and we found... read more
I was excited to stay at the Marriott on Michigan Ave but when I arrived I was hit with utter chaos. When I went to check in I was told the system was down and I was checked in manually and was told that they would call when a room was ready. 3 hours later we were notified that a room was ready and when we finally got into the room the beds were double size and we had 3 adults trying to cram into child size hard beds. The plus of all of the mess was the bell hop Michael and house keeping were amazing and had a positive attit... read more
Worst experience ever!! Here for bachelorette weekend with a group of girls... Carmen to check-in and their systems been down since Thursday!! And it’s Saturday today!! So long lines... didn’t know system was down until we got to the front desk after waiting for nearly 45mins!! Then they want us to hand write info to see if we’re on their list for check-in!?!? Omg Leaving now for another hotel.
Terrible customer service! Great companies know when things happen you work to put the customer at ease. I booked 3 months ago. I arrive to check in and was told because systems were down I cannot get a room for 4-5 hours. No comp for the room, no comp of valet, no comp tickets to the bar or other hotel amenities. The rep basically told me its not my problem you will just have to wait. Very terrible service after driving hours, miss hotel reservations and not guaranteed a room for the night is despicable. In 21st century you... read more
I was at an event there. It’s a beautiful place. Would like to go back there again to see more.
Awesome staff and very accommodating. Great location for food and entertainment choices.
Lindo hotel e muito perto de tudo
🇺🇸👍🏻💕excelente , confort, comodidad y atención!! — with Griselda Bevilacqua.
Frequently asked questions about Chicago Marriott Downtown Magnificent Mile
How is Chicago Marriott Downtown Magnificent Mile rated?
Chicago Marriott Downtown Magnificent Mile has a 4.2 star rating with 4,544 reviews.
When is Chicago Marriott Downtown Magnificent Mile open?
Chicago Marriott Downtown Magnificent Mile is closed now. It will open tomorrow at 9:00 a.m.
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