CHI Memorial Ooltewah Imaging Center

Hayley Harwood 

on Google

2 weeks ago

My 88 year old grandmother went to CHI Imaging this morning. She was fasting from 6 PM the night before. She arrived at 9:50. She wasn’t seen until 12:05 despite talking to the receptionist multiple times. There were only five people in front of her (according yo the receptionist). People who walked in after her were seen immediately. This is a walk in bloodwork lab. She did not have an option to schedule an appointment because they don’t do appointments. She was extremely hungry after she finished. Extremely disappointed in... read more

chris dover 

on Google

a year ago

I had a MRI scan and I was told at the time of the visit that if I payed cash up front without using my insurance it would be significantly cheaper . I payed up front and then a month later I received a bill for the portion that my insurance did not cover . I was told that my insurance company would not be involved but they were billed , after being rerouted a couple of times by operators and holding 15 minutes , a recording informed me that there was an outage and to try my call next week . I did receive a call from the bil... read more

Anonymous 

on Google

a year ago

I had a MRI scan and I was told at the time of the visit that if I payed cash up front without using my insurance it would be significantly cheaper . I payed up front and then a month later I received a bill for the portion that my insurance did not cover . I was told that my insurance company would not be involved but they were billed , after being rerouted a couple of times by operators and holding 15 minutes , a recording informed me that there was an outage and to try my call next week . I did receive a call from the bil... read more

Jan Wilson 

on Google

a year ago

I came by at 4:15 PM to drop off a specimen and was told that the lab tech left at 4 PM. I didn’t have a problem with the lab tech leaving at 4pm but what I had a problem with is no one else could take the specimen I brought for the lab? Instead I was told to come back tomorrow. The website says they’re open until 6:30pm. It seems as though just dropping by is not wise especially if you live in Cleveland. I will definitely call in the future. 

Stephan Rodemann 

on Google

a year ago

Apathetic, rude and unprofessional. I was referred to this facility for blood work by my doctor (CHI memorial Atrium). I was told to show up and they would be able to take my blood. Naive me thought that since they’re both part of CHI memorial, my referral would be within their system. I arrived without the referral papers. Got turned away and shamed for not being prepared (not having the physical paper). I’ve been trying to figure out what’s going on with my declining health for multiple years now and was sent there with hi... read more