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Chevrolet Service & Parts - McCluskey Chevrolet
- Auto Repair
- Montgomery, OH
About this business
Location details
9673 Kings Auto Mall Road, Montgomery, OH, 45249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 3:00 a.m. | |
| Tue | 7:30 a.m. to 3:00 a.m. | |
| Wed | 7:30 a.m. to 3:00 a.m. | |
| Thu | 7:30 a.m. to 3:00 a.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Scheduled an oil change appointment with the service department for 10:30 and ended up sitting at the dealership for 3 hours, it’s been about 3 days and I’ve been getting “Add Engine Oil” notifications everyday since the appointment. I thought it might’ve been an error, so I called to ask about the issue and was instructed to bring my truck back. I’m currently taking my vehicle back for them to check the oil level when it should’ve been done correctly at the appointment.
Business response:
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 366-7962 to discuss your concerns, as your satisfaction is of utmost importance to us.
RecommendedRan over a nail in the morning but couldn't make it in until right before Service closed. They had it fixed in under 15 minutes!
RecommendedAmazing and very reliable! Mike was our salesmen and was great!
RecommendedScheduled a check on recall regarding front center seat belt, they were ready and took my vehicle right away. I had asked for them to check my breaks for source of noise while I was there and they addressed the issue to my complete satisfaction. Due to total time running longer than expected, they provided a loaner, so I could pick up something for lunch. The service advisors were friendly and attentive.
RecommendedTerrell in service is a great communicator and very reliable. Every time I've come in I've had zero issues and any questions I've asked he answers without making me feel rushed or inadequate. He's even gone the extra mile before to print me out paper work so I can have a better understanding of my warranty and was so nice about it.
RecommendedBuying a CAR...............
RecommendedAs a single mom, some things seemed impossible... but today is an exciting day!!- I got a new car!! Thanks so much to Joseph Slicker for making this such an easy and quick transaction and finding me the perfect vehicle for my budget. Highly Recommend!!
RecommendedPurchased a Suburban from them a few months ago. Was treated very nice. Had it serviced today. The service manager is top notch. Good place to buy a vehicle. Good place to get it serviced.
We bought a used 2016 car there. In the first week the clutch kept sticking to the floor, had to replace the clutch master slave. Had the car for about a month when the battery died. Almost $1000 spent on repairs in the first month and a half. Do you not inspect your used cars???? Or are you just trying to move them off the lot. .. buyer beware!!!!!!
Business response:
Tami It looks as if when you purchased your vehicle still under factory warranty. Yes we do have a very extensive inspection. Please contact me directly Brandon Horn Pre-Owned sales manager (937)428-6312
Frequently asked questions about Chevrolet Service & Parts - McCluskey Chevrolet
How is Chevrolet Service & Parts - McCluskey Chevrolet rated?
Chevrolet Service & Parts - McCluskey Chevrolet has a 3.7 star rating with 780 reviews.
When is Chevrolet Service & Parts - McCluskey Chevrolet open?
Chevrolet Service & Parts - McCluskey Chevrolet is open now. It will close at 6:00 p.m.
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