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Chelsea Apartment
- Apartments
- Beaumont, TX
About this business
Centrally Located for the Lifestyle You Deserve Chelsea Apartment Homes is located in the heart of Beaumont, Texas featuring an appealing selection of spacious one, two and three bedroom floor plans. Each home offers a fully-equipped kitchen with custom cabinetry, wood plank flooring, marble vanities, walk-in closets and in-home washer and dryer. Along with being pet friendly, residents at Chelsea love the dramatic 9 foot ceilings, slate tile entries and built in book-shelves in select units. Find endless ways to enjoy your ... read more
Location details
4630 Collier St, Beaumont, TX, 77706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
The property manager enforces rules or ignores them selectively...breaking HUD/disability/fair housing acts. New place turned trash in over 2 years- unapproachable staff, dog/urine f**** inside hallways, elevators, stairs & all-around property (but regularly communicates & enforces trash bag violations- don't ****** it or leave out an hour past pick-up timeframe), apparently there was a policy change but was never given new policy even when asked, no notice of entry (non-requested or service notice if not home (in the lease ... read more
Business response:
Hello Ms. ********* ******, ******** of ********* apartments in **********. Please contact your friendly leasing staff and property manager by calling ************ or reach them by email at ***************************** to answer any questions or concerns you may have in regards to transferring and deposits and fees.
I have a huge hole in my ceiling due to freaking rats coming in holes in the bricks and chewing up water lines in the ceiling. Water poured all-over my living room. This happened on Sunday 12/11/2022. They cut a huge hole and fixed the leak. But the hole is still there. No one will fix it. And then last night there was another leak coming through the same hole. I can't celebrate Christmas in my living room with this going on. I called corporate and got transferred to a voice-mail with no call back. These people do not care a... read more
Business response:
A contractor is coming between 10-11am on 12/30/22 to make the repairs. Pest control was contacted on 12/11/22 and responded on 12/14/22. Pest control technician and myself went to unit 902 to inspect the damage as well as inspected the building's exterior to find possible entry point(s). Bait stations and poison was ordered on 12/13/22 and was delivered just before the holidays. These stations will be set up early next week by maintenance. <br /> <br /> The delay in repairs was due to scheduling issues with the original con... read more
This place deserves ABSOLUTELY NO STARS! Staff is horrible I lived there 2 years and went through atleast 4 managers and 10 secretaries! The manager is very Nonchalant and don’t care about anybody there! I was robbed 2xs and he refused to let me install my own cameras to protect myself as a woman! Even upper management in Sunridge off is horrible! They charged me for things that I didn’t even do In the apt! This place ONLY LOOK GOOD ON THE OUTSIDE! DONT MOVE HERE!
I have lived at one of Sunridge Management properties now for over 3 years. I have called the corporate office to speak with ***** ** numerous times, I'd say at least 15 times maybe more, with no response from her nor her supervisor to address a serious complaint that they refuse to address. Out of all the messages that I have left since 2021 I finally got one phone call from ***** ** in November of 2022, who instead of assisting me with my complaint laughed and said she couldn't help me because it was an issue I had after s... read more
Business response:
Hello Ms. ******, Ms. ** apologizes if you felt you were not contacted promptly enough. Ms. *** does remember speaking to you in November requesting your late fees to be waived after you paid rent on November 17th. Due to fair housing laws we are unable to waive fees unless they are waived for everyone. You are always welcome to reach Ms. *** by email at ***************************.
I Just want everyone to know how shady the Parc apartments are, I rented an apartment almost a year ago I went and filed complaints about the upstairs neighbor several times , nothing was done . I had to move out and live elsewhere while still paying on an apartment I couldn't live in. please don't rent from these people. the manager **** is a joke! he blows you off ..
If I could give no stars i would. This group does not deserve even a 1 star. My roommate and I live at the Southside Apartment location in Brownwood TX. We moved in right before Sunridge took over management and had a great experience. Once Sunridge started managing our leasing office manager, maintenance, and all grounds keepers quit. Our new leasing office manager does NOT get anything taken care of! we have had a roof leak since the really bad freeze here in Texas back in February of 2022. When I called the office about t... read more
Business response:
Hello ********, we apologize for the inconvenience and delay of work in your home. A bid was completed and the contractor is delayed as they are booked up. The air-conditioning service technician is scheduled for June 14th. We will continue to provide you and your roommate the best service we can. Thank you and have a great day.
I live at upper e in dallas Texas and I must say this complex and management company are a joke. The day i went to check this place out I was told not turn on the water until I signed and paid the deposit. So I signed and got everything done to make it my place and when I went to take a shower the ceiling started leak. I called for over a week until someone came by and all they did was put a little duct tape over it a week later it was leaking again and took more weeks until someone came out and fixed it but they did a terri... read more
Business response:
Hello Chase, we’re sorry that you are not enjoying your stay in our community. We understand that our residents’ expectations can occasionally go unmet, and we apologize that these maintenance concerns have caused you to reflect poorly upon your stay with us. We would like to take this opportunity to address your concerns to resolve them. It is our goal to address any issue we can to improve the quality of life for our residents while calling Upper E home when possible. Please feel free to contact the team directly at uppere... read more
There is a reason Sunridge has a 1.05/5 on BBB. I gave verbal notice of my lease ending after they told me my month to month rates are going up by $500/month on a 1 bedroom apartment. After 1.5 months they sent me a bill ahead of schedule for the following month. The manager, Amber, told me she remembers that conversation, but it doesn't matter because I didn't submit my request in writing. She never told me i need to submit the request in writing and even acknowledged that I did tell her about my 2 month notice to end my le... read more
Business response:
There were three instances where Mr. ***** was informed that a written notice to vacate was required by the lease agreement. The first notice he received was his renewal notice which was posted 65 days before his lease ended on 2/28/22. His renewal notice stated we need a 60 day written notice if he wished to end his lease. The second contact was made by the leasing office with him was in February 2022. Leasing management called him to inform he still has not signed his lease. Mr. ***** stated he planned on going month to mo... read more
Horrible service and customer service at the Retreat at Horizon Hills in El Paso, TX, thought for the money I would be spending I would have excellent service. Went and left a deposit and signed contract in Sept. was told I would be moved in Dec and here we are April and still nothing. They stated to me there is no material or workers willing to work. AND on top of that, I stopped by to check on status and was shown a model of the "apartment unit" I signed and paid deposit for... was taken to "my unit" and it was significant... read more
Business response:
Ms. ******, we are very disappointed to hear about the negative experience you had while living here. We take your feedback very seriously at our community and strive to ensure that residents feel comfortable reaching out to staff for assistance with any issues. Feedback such as yours helps us to better understand how we can improve, and we appreciate you taking the time to share your insight.
Frequently asked questions about Chelsea Apartment
How is Chelsea Apartment rated?
Chelsea Apartment has a 3.2 star rating with 121 reviews.
When is Chelsea Apartment open?
Chelsea Apartment is closed now. It will open at 9:00 a.m.
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