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Chargepoint, Inc.
- Automotive
- San Jose, CA
About this business
Specialties The world's largest EV charging network with 24/7 support
Location details
254 East Hacienda Ave, San Jose, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Being a commercial Chargepoint station owner with their "Assure" protection plan I would have expected that if a problem arose they would respond. That is not the case, multiple technical problems with the unit and no response from their customer service. This is after multiple tickets opened and phone calls/emails. Buyer beware.
Last I checked there was a total credit of $20.00 on my charge point account . The first two hours of charging at my current location is free . They recently changed it to $2.00 for the first 2 hrs . That's fine but what they did wasn't instead deducting what I used automatically they allowed my account to go into a negative state of over $28 and didn't tell me via app or otherwise . They told me that I needed to update my payment method which was fine without telling me I had a negative balance and took $40 without stating ... read more
Frequently asked questions about Chargepoint, Inc.
How is Chargepoint, Inc. rated?
Chargepoint, Inc. has a 2.6 star rating with 65 reviews.
When is Chargepoint, Inc. open?
Chargepoint, Inc. is closed now. It will open tomorrow at 9:00 a.m.
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