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Char Restaurant

4.6

About this business

Location details

4500 Interstate 55 North Frontage Rd, Ste 142, Jackson, MS, 39211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.62,586 reviews
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David Cummings's profile image
David Cummings 
9 years ago

Fantastic brunch with my family! Love this place!! 

Business response:

Thank you, David! Glad to hear you enjoyed brunch and hope to see you again soon! 

Hogg Wyld's profile image
Hogg Wyld 
9 years ago

Fried lobster claws on point Steak was just Aww Got Dam Delish Dranks were STRONG & TASTY 

Business response:

Thank you for the review! 

Hayden Hammitt's profile image
Hayden Hammitt 
9 years ago

I am a Sunday Morning Regular, Normally I come in sometimes during the week, I will say that my dining experience each and everytime has been off the chain! I have many servers I love dearly and have gave me outstanding service. This time my Server was MJ, She was extremely professional and she made sure I was completely satisfied with my dining experience. You guys continue the great work with your Service Staff, and the love of CHAR! 

Business response:

Thank you for the review, Hayden! 

Velvet Yelddir's profile image
Velvet Yelddir 
9 years ago

Business response:

Thank you for the feedback! 

Tameka Porter's profile image
Tameka Porter 
9 years ago

The service was great, the food was mediocre. We waited almost and hour and half for our meal. I paid with a gift card and cash. Instead of the waitress returning my change to me. She put the money on the gift card. I assume as a way to get me to come back. I refuse! Logans have better steaks. 

Business response:

Hi Tameka, thank you for your recent visit to Char. I am sorry to hear that you did not enjoy your experience. There is no excuse for having to wait that long for your food, and I sincerely apologize for how this impacted your meal. It sounds like your server first received payment via the cash you provided, then used the gift card for the remainder, leaving a balance on your card. I apologize if this was not explained to you, or if this is not how you preferred for payment to be processed. Would you mind emailing me so we c... read more

Connie Toncrey Williams's profile image
Connie Toncrey Williams 
9 years ago

I have been here over ten times in five years. Every meal wonderful. Try the braised short ribs. Or the chop. Or the steak. All ducking wonderful. 

Business response:

Thank you for your patronage, Connie! We appreciate your comments and look forward to seeing you back again soon. 

Steph Marie's profile image
Steph Marie 
9 years ago

I went to Chat for the 1st time yesterday to attend a "3 course" mystery dinner theatre show. My steak was delicious and cooked just right. However the side salad was an extremely small portion served on an appetizer plate and the desert, while delicious, was literally 2 bites. I felt like Char skimped out on the food, esp. considering that tickets were $50. Also we were told the event began at 6, didn't have the option to order apps, didn't even get bread until 7 and by the time we got entrees at 8 I was starting hangry. Th... read more

Business response:

Hi Steph, thank you for the feedback on our recent Murder Mystery Dinner. We appreciate you joining us and are very sorry to hear you didn't enjoy the event. Our General Manager would like to speak more with you about your experience and send you a gift certificate to dine back in on a future occasion, on us-- can you email us at stephanie.fowler@charrestaurant? We look forward to speaking more with you soon. 

Ann Lewis Minor's profile image
Ann Lewis Minor 
9 years ago

Business response:

Thank you for the review, Ann! 

Shelley Harpole March's profile image
Shelley Harpole March 
9 years ago

service was fair at best. food mediocre. all 3 of our mashed potatoes were cold, entrees brought out one at a time with several minutes between the next plate. It was my son's birthday he ordered desert. The waiter left so fast no one else had a chance to order dessert. Will not be returning 

Business response:

Hi Shelley, we're very sorry to hear about your recent experience at Char, especially as you chose to celebrate such a special occasion with us. Our General Manager would like to reach out to you directly to learn more about your visit-- would you mind sharing your email with us? We look forward to speaking more with you soon. 

Frequently asked questions about Char Restaurant

How is Char Restaurant rated?

Char Restaurant has a 4.6 star rating with 2,586 reviews. 

When is Char Restaurant open?

Char Restaurant is closed now. It will open tomorrow at 9:00 a.m. 

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