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Chapman Ford of Horsham
- Car Dealers
- Horsham, PA
About this business
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs!
Location details
1100 Easton Road, Route 611, Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Worst dealership ever. I got an 07 Ford 500 from this place. Test drove great and came back a few days later to purchase. The car would not accelerate with the gas pedal and even accelerated on its own at some points! Went back to the dealership (with the car cutting off twice on the way) and I was essentially told that they did not have to help me even though it was the same day and the car couldn't even get me home. They even told me the car was fine after employees drove it around. After loudly complaining and attempting ... read more
Last year my 2007 Jeep Grand Cherokee had a problem with the service engine light coming on. After 5 visits to service they finally realized it was a o2 sensor just like my local mechanic had told me from the start. Now my engine light is back on again took it to my local mechanic and was told o2 sensor bank one sensor #2 was faulty. Called Chapman and was told they would have to have the Jeep to diagnose it and could not rely on my mechanic. Same as last year when I had to go back and fourth with service about the last sens... read more
Business response:
Just returned from Chapman Jeep Service. The service has greatly improved they dealed with my problems and concerns and resolved all issues. I only spend 1 hour waiting for my Jeep to be repaired. I really appreciated Georges treatment of me and other customers and would now recommend this dealership for any of your service needs.
Everything was great! I wasn't sure I would be able to get a vehicle to fit my personal and work needs that fit my budget. I have been looking at vehicles for some time and thought i might have to settle for something smaller. I was so happy to walk out with something in my budget and fit all my needs and then some.
I recently bought a 2011 Escape and I love it!! When I enter Chapman I received nothing but the best of care. The people were friendly and VERY helpful. They never pressured me into buying like other dealerships I shopped at. I also like how honest they were with me in my purchase. I would definitely go back to them!
I had been looking at getting a new car for a while and decided upon the Fusion so I went to CnC. Mike and Jared helped me out as soon as I got out of the car. They weren't pushy over anything and were able to answer all my questions to make the whole process quick and painless. When it came time to talk about money they had all the different options to show me what the best way to pay for it would be. I was very happy with the overall experience and have recommended family and friends to CnC.
I had sent multiple emails and used their online chat to get information on an SUV I was looking at their online used car web site. The chat person, Lauren Greene, could not answer my questions and, even after giving her over a week to email me back, did not follow-up with me. I went on to email Janice Benson, their "Director of First Impressions", to advise her of the non reply from Lauren and Janice never replied to that email!! If their first contacts are not responsible enough to get the information to you when you need ... read more
Went to this dealer with the intent on buying a new 2011 Jeep Grand Cherokee ...I had previously had a long standing relationship with a different dealer no longer in business . Chapman did absolutely zero to win my business ..They were not responsive on any issue , lacked knowledge , and plain out didn't seem to care at all . If that wasnt enough , they then proceeded to outright insult me with a ridiculously low value on my ultra clean late model trade . I am amazing that just 18 months ago , some of these dealers and auto... read more
When shopping for a car, I have always entered the dealership with every intention of walking out with the purchase of a car. We arrived at the dealership and was approached by a salesman who never asked for our names nor introduced himself who asked us what we were interested in. We told him we were interested in the new Jeep Laredo. He reluctantly took us to the area of the lot where the 3 Jeeps you had in stock were parked and allowed us to take a look. My husband choose the one he was most interested in and requested a p... read more
I was in an accident on July 5, 2010 in my brand new 2008 Ford Focus. This was a new experience for me and approached the situation blindly. The other drivers insurance company was not very helpful and I was not happy with the way I was treated. From the day I dropped my car off to Ford's Collision Center with Jim Toth, I've had no issues. He's helped me every step of the way and I felt supported when having to deal with the uncooperative insurance company. Even up until recently, when I misplaced the check I received from t... read more
Frequently asked questions about Chapman Ford of Horsham
How is Chapman Ford of Horsham rated?
Chapman Ford of Horsham has a 4.6 star rating with 3,467 reviews.
When is Chapman Ford of Horsham open?
Chapman Ford of Horsham is closed now. It will open tomorrow at 9:00 a.m.
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