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Certified Termite & Pest Control
- Pest Control
- Dallas, TX
About this business
Certified Termite & Pest Control provides guaranteed, reliable pest control services. For nearly 40 years, our family has been providing a full range of industry-leading services: We are a family owned and operated business since 1974. Our customer-focused and trustworthy staff are highly trained on the latest pest control service techniques. A business that values family also values customers. Building long-term relationships is our goal, so naturally we stand behind our services like no one else. Plus we offer some of the ... read more
Location details
11227 N Stemmons Fwy, Stemmons Fwy, Dallas, TX, 75229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I paid $136 for them to come set traps which I have had to clean up ove r the last few weeks since they won't come and do it. Set an apt takes a week them by the time the apt comes they cancel and make another apt for another week later. I only choose them because they had good review s but seems like they delete there bag review from there website. I have had to call and leave a message for the manager , I will be asking for a refund since I have been doing there job for them!
Business response:
Good afternoon Mr White, Thank you so much for taking time out of your busy day to speak with me. I am extremely sorry for the issues that you experienced. After reviewing the account, I found that our technician placed traps in your home as a courtesy due to the ongoing rodent issue. We did schedule a follow up service 4 days after the Initial to check the traps but were not informed that more catches had been made until 3 weeks later. I do apologize for the scheduling length that was offered for the service that was to be ... read more
RecommendedYour Review: (5 Stars)Roland is alwayd awesone. he is very knowledgeable and always listens to my concerns then trays the best way possible. I appreciate his dedication, knowledge and professionalism.
Your Review: (5 Stars)Roland is alwayd awesone. he is very knowledgeable and always listens to my concerns then trays the best way possible. I appreciate his dedication, knowledge and professionalism.
The worst company to hire. Nothing is done and they charge you for every visit. When I asked why I was being charged for the visit when all he told me I may need to get more experienced people...lol WHAT!!!!????? Yeah. office staff puts you on hold. all new staff each month. so you have to pray notes were used for them to read back on. Just a joke. NEVER AGAIN!!!
Business response:
Hello Mandy, It is my understanding this situation has been taken care of for you. If you would be kind enough to remove your review if you are satisfied we would really appreciate it. Please let us know if there is anything else we can do for you, thank you.
The worst company to hire. Nothing is done and they charge you for every visit. When I asked why I was being charged for the visit when all he told me I may need to get more experienced people...lol WHAT!!!!????? Yeah. office staff puts you on hold. all new staff each month. so you have to pray notes were used for them to read back on. Just a joke. NEVER AGAIN!!!
We started with Certified last year and have had no bug problems since. Our service technician, Troy, is very personable and does a great job.
Very professional people, provides exceptional reminder and follow up. Highly dedicated to maintaining customer satisfaction. Always flexible to meet customer's needs .
I have had service at my home twice as well as talked to reps on the phone. Each and every time I have been pleasantly surprised. They are professional with great product knowledge. They have also gone above and beyond not just to treat my problem, but to solve it! Reps were extremely pleasant!
Great service and quality product. I'm a returning customer after a small break and did not reach out to any other company before renewing my services. Thanks!!!!
Frequently asked questions about Certified Termite & Pest Control
How is Certified Termite & Pest Control rated?
Certified Termite & Pest Control has a 4.4 star rating with 302 reviews.
When is Certified Termite & Pest Control open?
Certified Termite & Pest Control is open now. It will close tomorrow at 12:00 a.m.
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