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Central Maine Toyota

4.7

About this business

Location details

15 Airport Rd, Waterville, ME, 04901, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.75,054 reviews
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Mr. Leet's profile image
Mr. Leet 
8 months ago

Jim Coughlin has been my service advisor for a year now. A true professional. He is extremely knowledgeable, sensitive to your needs, friendly and has helped me out repeatedly, never taking advantage. He is a tremendous credit to the dealer and I wish there were more people like him at other dealers I have been to. Everyone I have encountered at Toyota of Stamford has been tremendous but Jim really stands out. Thank you so much 

britneyprice1101's profile image
britneyprice1101 
8 months ago

Michael was a great help! ! Appreciate him making the time there quick and informative. Thanks! 

bollingerms's profile image
bollingerms 
8 months ago

Honest Review of My Car Purchase Experience This review is a mix of highs and lows. Let’s start with the positives: Pros: Jim in Service was outstanding—informative, helpful, and someone I truly trust. My current car is waiting on a back-ordered part, and because of my confidence in Jim, I felt comfortable making the decision to buy a new car and eventually pass mine down to my daughter. The negotiation process was smooth. Mick and Nate were super helpful and efficient, making the purchase experience pleasant. Cons: Brandon,... read more

Business response:

Thank you for your honesty and for your review. We appreciate your review and will work to do better on the areas we missed. 

leofilmarcial88's profile image
leofilmarcial88 
8 months ago

Excellent service was provided, friendly staff and caring, able to answer all the questiins, fast service, beyond expectation 

bcapucia's profile image
bcapucia 
8 months ago

Everyone is kind and explain everything that will need to be done. No complaints at all 

ilh71's profile image
ilh71 
8 months ago

Excellent service completed on my Tundra. Appreciate Joe updating me on truck status until completion. 

teapot's profile image
teapot 
8 months ago

Nathan was excellent regarding his knowledge, service, and kindness. He always answered all of our questions and helped us in a very short amount of time to get us our new SUV. He showed us how to set up our display screen, and went out of his way to make our experience topnotch. He took care of the arrangements for the new registration and contacted the insurance company on our behalf, and arranged for our vehicle inspection. Nathan is someone who made sure that we were well prepared to drive our car safely and efficiently.... read more

Business response:

Thank you for sharing your experience with us! We're happy to hear it went well with Nathan and truly appreciate your feedback. Shaun Fisher General Manager 

EA's profile image
EA 
8 months ago

I was deceived by providing wrong information while I bought my Honda Odyssey from them. I was buying used car first time. The sales person told me that new Honda Odyssey LX comes above 50k and he sold me used one for 26600. When I later checked the same car value, CarMax was giving me just 22k on next day.others were just giving me max. 19k. Second, when I saw the car first time, the tires were of Michelin brand but they took the car to the other side while I was doing paperwork. Then, when I reached home, I saw the tires w... read more

Business response:

We sincerely apologize for any disappointment or frustration you experienced during your purchase. Providing honest and transparent service is very important to us, and we regret that your experience did not reflect that standard. Please reach out to me directly and I will be glad to look into your 2nd key. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795 

YO's profile image
YO 
8 months ago

Very personable, easy to get in touch with, responsive and helpful during the purchase of my first car 

Business response:

Thank you for the great review! 

Frequently asked questions about Central Maine Toyota

How is Central Maine Toyota rated?

Central Maine Toyota has a 4.7 star rating with 5,054 reviews. 

When is Central Maine Toyota open?

Central Maine Toyota is closed now. It will open on Tuesday at 8:00 a.m. 

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