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Central Maine Toyota

4.7

About this business

Location details

15 Airport Rd, Waterville, ME, 04901, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.75,038 reviews
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nko's profile image
5 years ago

We had a great experience purchasing a vehicle at CM Toyota. Sales Assc. Bob Van Gorden was very friendly and a pleasure to work with. Recommended. 

Business response:

At Central Maine Motors Auto Group we pride ourselves on how we treat our customers and reviews like yours help us to make sure that we're meeting our standards. Thank you again for your business! 

LisasCatering's profile image
LisasCatering 
5 years ago

Chris Albee went in on his day off just so I could test drive a car I was looking at, that is dedication! This is the 2nd car I have purchased from Chris and I'm sure it won't be the last! 

Business response:

Thank you very much for your continued business and awesome review! 

Bills2199's profile image
Bills2199 
5 years ago

They were patient with me trading my truck in and getting a SUV. I definitely would recommend Central Maine Toyota and Ryan. 5 out of 5 

Business response:

Your feedback means a lot and we're glad that you've shared with us. Feel free to call or email anytime you have questions or concerns. 

Runnerdude's profile image
Runnerdude 
5 years ago

Good Experience with Central Maine Motors Like most dealerships in the area CMM did not have any available 2020 Tacomas due to COVID-19 and the Toyota factory shutdown. Supply had not yet caught up with demand. Bob Van Gordon worked to get me a truck that I would be pleased with and was available. On the third try he found one in Vermont, we reached a deal and he sent someone to go get it. I have had it for 2 1/2 weeks and i really like it. Working with Bob was a really good experience and I would highly recommend him to oth... read more

Business response:

Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We are happy to hear you are really enjoying your Tacoma! 

kreardon's profile image
5 years ago

We had a wonderful experience working with the folks at Central Maine Toyota. To highlight, before all the details, Matt Loubier was our sales rep at the beginning and worked his tail off to help my daughter purchase her first vehicle with her own money. He was patient and answered every question we had while standing in the scorching heat. Once she finally decided on the vehicle she loved after a half dozen test drives, he was great about not pressuring her and even offering for her to take it home for the night to decide. ... read more

Business response:

We're so happy to hear that you had a positive experience. It's great to know that our team took such great care of you and we look forward to seeing you and your family again soon! 

JHughes's profile image
5 years ago

Bruce made what could of been, and quite frankly should have been, an unpleasant experience an, amazing one. He was courteous and worked hard to make sure he put us in the best vehicle for our budget. He gave honest reviews of vehicles not caring if it cost him a sale, and didn’t try and pressure us into a vehicle we really liked, but was just outside of our budget, he said he understood and let’s keep looking. He spent as much time with us as needed and ultimately got us into an amazing vehicle for far less than we had anti... read more

Business response:

Your feedback means a lot and we're glad that you've shared with us. Feel free to call or email anytime you have questions or concerns. 

Janna's profile image
5 years ago

No pressure, excellent service! I went in knowing which vehicle I wanted. I was short on time the day I went in to test drive, so I basically took if for a quick drive, came back and Bob was very quick to get me a snapshot of what I'd be looking at for payments. I filled out the application and he contacted me the next morning to let me know the Yaris would be detailed and ready to sign and drive that afternoon, so that's exactly what I did! 

Business response:

Hi Janna, Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. 

Melissa S.'s profile image
Melissa S. 
5 years ago

Bob Van Gorden was the most helpful, very responsive to emails and phone calls just to get me set up to get my highlander. He was communicative during the process and was pleasant to my kids. I am grateful to have him as my salesman! 

Business response:

Hi Melissa, Thank you for writing such a great review about your experience at our dealership! We appreciate your feedback and are pleased that your purchase experience left you completely satisfied. We always do our best to make sure all of our customers are happy and we look forward to seeing you again. 

drusso11's profile image
5 years ago

I changed dealerships one my recent Toyota to Central Maine Toyota. Just made my 2nd service appointment having to wait one month before I could get an appointment. Last service appointment had to wait a month as well. Very disappointed especially when my previous dealer had walk in appointments or I never had to wait longer than a week. Rethinking my next dealer!! 

Business response:

Hello, I want to first off thank you for your business. We definitely understand your frustration with the wait times. During this unprecedented time due to social distancing and the amount customers we are allowed in our facility we are having to spread out the appointment times because not everyone is able to just drop a vehicle off or have someone pick them up. We are hoping that in the near future the wait time will be shortened. 

Frequently asked questions about Central Maine Toyota

How is Central Maine Toyota rated?

Central Maine Toyota has a 4.7 star rating with 5,038 reviews. 

When is Central Maine Toyota open?

Central Maine Toyota is closed now. It will open tomorrow at 8:00 a.m. 

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