Catherine Ping Chen-tsai

Anonymous 

on Healthgrades

3 months ago

This review is not intended to serve to diminish the work of the fine doctors who practice at this establishment. It is merely a statement of my disappointment and dissatisfaction with the billing and back office practices of this office.Today I wanted to book an appointment with our dermatologist Dr. Catherine Chen whom we have a 10-year history with in 3 different dermatology institutions. We like her so much that when she leaves a practice, we follow her. We just learned she has left English Dermatology and is now joining... read more

Anonymous 

on Healthgrades

a year ago

I had to visit her for skin problems from metallosis. She didn't bother looking at my medical history, she didn't bother looking at any documentation I prepared to show for my condition, and she just kept trying to force products on me to buy and say I should only use them.She had to change my diagnosis three times during the five minutes she was actually there, each time being because I had to force in information which she failed to remember multiple times. She was insistent on simply giving me a random diagnosis based on ... read more

Wishing my experience was better 

on Healthgrades

a year ago

Today I met with Dr. Chen for the first time for a skin check. I went in with high expectations due to good reviews I've read. Friendly greeting, but by the end of the visit I felt attacked and derided for choices I have made for my skin care. I felt like it was not motivated by a genuine concern for me, but by her own financial gain - that I didn't give her the opportunity to do more for me than check my skin thus denying her more money on my case. It was very disappointing. Instead of treating me like a child who doesn't h... read more

Anonymous 

on Healthgrades

2 years ago

After waiting 30 minutes in a gown...she came in bragging about what a great surgeon she was and barely checked my skin..didnt read my chart that i was diagnosed with lupus of the skin. AWFUL EXPERIENCE...WASNT EVEN A FULL BODY EXAM-CANT BELIEVE I WAITED A YEAR FOR THAT! 

Shannon L 

on Healthgrades

2 years ago

Best *medical* dermatologist this side of Boston. Along with her educational prestige that she brought back to AZ, she's one of the kindest people I know. I've seen over 40 dermatologists and when I met her, she was the one to keep. She's meticulous, detail oriented, interested in cases. I've been a patient of her's for 15+ years. However, she has worked for practices that are absolutely dreadful. Their billing is out of control. They have front and back office staff that can ruin your day. I still go through all the BS just... read more

Anonymous 

on Healthgrades

2 years ago

I like Dr Chen although she always seems to be in a hurry. Her front desk staff is awful! Verify rude when calling in. 

ANNE 

on Healthgrades

4 years ago

Chen-sai was arrogant and easily offended. I had what I'd describe as uncaring treatment. Her staff was awful as well. Saw her a couple years ago. BAD EXPERIENCE. 

Anonymous 

on Healthgrades

5 years ago

While seemingly sweet to your face, I’ve heard her say rude things behind closed doors about not believing my experience. First piece of advice, do not talk about patients right in front of their door and think that they will be clueless enough not to listen. She also rushes through the appointment and is not attentive. She uses outdated medical solutions for her patients. Each medicine she prescribed for me made my symptoms worse. 

Anonymous 

on Healthgrades

6 years ago

Dr Chen- Tsai is one of my Top Doctors. She is thorough and caring. She is very knowledable of skin issues. I have a very high degree of confidence in her diagnosis and procedures.