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Castle Mortgage Service
- Mortgage Lenders
- Newark, DE
About this business
Location details
2100 Drummond Office Plaza Building, 2, Newark, DE, 19711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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My Lender was horrible. He didn't answer any questions. He was not friendly to me or my real estate agent. He didn't return calls. Horrible Experience if you have mortgage questions don't go here.
I was not happy at all when I was notified the morning of my settlement that I needed to come up with an additional $5000 by Danielle Valvalla. This was an error on my mortgage representative’s part which she blamed on the attorneys office. The lender misinterpreted who was covering the transfer taxes however she was the preferred lender for the contractor we worked with. This doesn’t seem acceptable if she had worked with their contracts in the past. They also were not happy to hear this. The positive is that I was given $2... read more
Business response:
Hello TaWanna. We are so sorry that this was your experience with us. Your comment has been escalated to the appropriate department and will be fully researched. In the meantime, if you'd like to speak to someone here personally, don't hesitate to reach out to us at 302-892-2811. Thank you for your business.
I recently refinanced my mortgage with the help of Jamie Hagan and Pike Creek Mortgage. Jamie was so knowledgeable of the process and was available to answer any questions I had. He worked diligently to get me the best rate possible. I will definitely recommended PCM to my friends looking to buy/refinance in the future!
Business response:
Thank you so much for your kind words about PCM and Jamie Hagan! We are so happy that this was your experience with us! Thank you again.
Best rates and most knowledgeable mortgage rep I've ever worked with and I've purchase multiple homes and gone through many refinance loans.
After a horrendous experience with another banking organization, we were referred to Pike Creek Mortgage Services. What a relief! It was a simple process, Nick kept us informed, and when it came time to refinance, not once but twice, we turned to PCMS. I especially wish to give them kudos for a smooth and online refinance during the quarantine! GREAT SERVICE!!!
Frequently asked questions about Castle Mortgage Service
How is Castle Mortgage Service rated?
Castle Mortgage Service has a 4.6 star rating with 288 reviews.
When is Castle Mortgage Service open?
Castle Mortgage Service is closed now. It will open on Monday at 9:00 a.m.
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