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Carvana Birmingham
- Used Car Dealers
- Birmingham, AL
About this business
Location details
115 Richard Arrington Jr Blvd S, Birmingham, AL, 35233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
After driving over an hour and half, it took us 4 hours to figure out why we were notified less than an hour before our appointment that our car had been delayed and we had automatically been given the “next available appointment” at 8am the next day. We tried getting someone’s attention in person, but they’ll look right at you and keep the door locked. So you’re stuck with the AI chatbot until you’re finally connected to an “advocate” after 30+ minutes in a text thread, still unable to get proper answers. It took me well ov... read more
The selection was very easy. They had every type of vehicle that you could imagine with every type of option I was able to put three or four that I really liked the top of my list and go back and narrow them down to the key features and price range I was looking for. What’s that made my decision that I finished purchased within just a couple of days my vehicle was delivered to my house when it was delivered she told me a rocket flew up and hit the Truck wine transit. She took pictures and told me what to do to get it mitigat... read more
My husband ordered a truck and arranged to pick it up here. We had a confirmed appointment for 7:30 PM. We knocked and waved through the window for staff to let us in. We were ignored until 15 minutes passed the appointment time AFTER calling the 1-800 number to question why we were given a time they were closed. This caused someone inside to acknowledge us and let us in. It set a terrible tone for the purchase. We chose Carvana for the convenience and hassle free experience. We did not know how opposite of customer service ... read more
I have always loved shopping online but never thought I’d purchase a car online! Carvana made the process so very easy! From comparing cars/mileage/pictures to financing, to pick up, our experience was so nice. Customer service was top notch from start to finish. I ended up returning my first purchase (Toyota Rav4) due to buyers remorse and getting another vehicle (Honda CR-V). The process was almost absurdly easy! I would definitely do this again. There is a money back guarantee within seven days, that made purchasing onlin... read more
Ashley was thorough, informative, and made sure I was happy before I left the building! Not dealing with a traditional salesman and the hours long process you usually get at a dealership is a gamechanger! I was in and out in about an hour +/-. Please note this is in the middle of Birmingham, so parking could be an issue if someone is driving you there. But if you are trading in, you can park right in front! Someone else got dropped off by Uber while I was waiting! I only did pickup because I already paid a steep almost $1,30... read more
Frequently asked questions about Carvana Birmingham
How is Carvana Birmingham rated?
Carvana Birmingham has a 3.7 star rating with 474 reviews.
When is Carvana Birmingham open?
Carvana Birmingham is closed now. It will open tomorrow at 9:00 a.m.
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