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Cartersville Hyundai

4.2

About this business

At Terry Reid Hyundai our motto is quite simple "It's Impossible to Buy a Hyundai for LESS!" To us this is far more than a simple motto, it is our promise to you. Not only will you find that we carry one of the largest selections of great new Hyundai vehicles like the all-new Tucson and the state of the art luxurious Genesis, we carry one of the best ranges of trim levels in the region. 

Location details

816 Joe Frank Harris Pkwy SE, Cartersville, GA, 30120, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2191 reviews
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Megan Leah's profile image
Megan Leah 
6 years ago

After confirming for 4 days our appointment, including the day of we drove 100 miles for a vehicle they already sold. Very disappointed in the customer service at this dealership with Andre and Eric. 

Business response:

We work very hard to have the inventory for our guests , to have a wide selection to choose from. We care very much for our guests and customers. And we do confirm appointments. We had three vehicles that fit the description you were looking for. And yes according to our records you had made an appointment 4 days prior and then confirm your appointment. We have customers that make appointment to come in every day and do not purchase cars. We have customers who don't make appointments and come in and purchase a car. We have c... read more

Steven M Hickman's profile image
Steven M Hickman 
6 years ago

I think the world of this company. And if anybody needs to get a good deal, come to this place! 

Renay McLean's profile image
Renay McLean 
7 years ago

Excellent service. Friendly and attentive staff. Overall, a great experience today. Will definitely do business with them again! 

Business response:

Hi Renya;);) So Happy you enjoyed your visit with us in our service department 🤗 We are honered to have you as our customer. Let us know how we can be of further help to you;) safe travels 🚗🚘 

Kaitlan Phillips's profile image
Kaitlan Phillips 
7 years ago

I was in a car accident and my car was TOTALED. I Didn’t know what to do! I have. 5 month old he was 4 month old at that time & we was worried because my husband and I have NO credit . We’re so young it was just T total impossible !! But, my brother called his sales rep and they did not only put us in a GREAT car! A safer car for my little boys safety ! Andre is the best! ASK FOR ANDRE ! he will get you exactly where you need to be!! � thanks Andre ! You’re the Bomb! 

Business response:

Kaitlin 💙💙 you and your family are so precious....We thank God you are all safe and sound. We are honered to help you and your Lil ones. Please know - we will always work hard to honor the trust you have given to us. We will look forward to helping you any way we can. Safe travels 🚗🚘 and God Speed , Claudia, We will be sure to let Andre Watts know how much he means to you and your family ( we love him too 💙) claughridge@terryreidgroup.com 

Adam McEntyre's profile image
Adam McEntyre 
7 years ago

Just had my car serviced last week. Didn't have to wait too long, was checked on numerous times by employees, and they made sure I had everything I needed. Great experience! Thanks Claudia, Vic, and everyone there! 

Business response:

Adam!!;);) Thank you so much for letting us take great care of YOU and you vehicle;);) We will always work hard to honor the trust you put in us. See you next time for your maintenance till then safe travels 🚗🚘 

Sarah Leonard's profile image
Sarah Leonard 
7 years ago

Terry ried dealership sold me a tahoe and the motor blew up after 2 days. It was in the shop for those 2 days . i have txt messages from todd saying that he would replace the vehicle but when i got there he jumped up in my face and cussed me out and did not fix or replace my vehicle.. I have tried several times to reach the owners and have left many messages for them and have yet to hear from anyone.. I was talked to and treated like complete trash. 

Cody Wolfe's profile image
Cody Wolfe 
7 years ago

Really an awesome experience in every way. Finding the car was fast, and was given great information about its features. The way I was treated was very professional and I feel like I got a good deal. Would absolutely recommend this dealer to anybody. 

Business response:

Thank you Cody !! We are so happy you enjoyed your experience with us .We really do work hard to go at our customers pace while helping select the best possible ride at the best possible value.It is very kind and thoughtful of you to write such a nice review on a Friday evening!! We Sincerely appreciate your encouraging words. We look forward to helping you when your car ready for maintenance:) Thank you and safe travels 🚗🚘 

John Altman's profile image
John Altman 
7 years ago
Jo'El Marie Lapp's profile image
Jo'El Marie Lapp 
7 years ago

I purchased a 2015 Chrysler 200 at this dealership. Andre was awesome to work with. Claudia has the highest standards for customer service I have ever seen in a dealership. I will only come here for service and this will be where I purchase my next vehicle. If you have had a bad experience here it is because of a misunderstanding. Ask for Claudia or Matt before you post a negative review or leave the dealership. I am 100% positive that your perspective will change. 

Business response:

So much fun seeing you and your hubby today!!! I really appreciate the nice things that you're saying about Matt and my team and we will work very hard to live up to the trust that you've put in US;);) Thank you !!! Claudia 

Frequently asked questions about Cartersville Hyundai

How is Cartersville Hyundai rated?

Cartersville Hyundai has a 4.2 star rating with 191 reviews. 

When is Cartersville Hyundai open?

Cartersville Hyundai is open now. It will close at 6:00 p.m.  

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