Annemarie H. on Insider Pages
13 years ago
04/03/2009, 01:38 AM
Exceptional Service, Love and Care
I am writing this review to let everyone in Bartow County know they need to take their pets to Westside Animal Hospital where Dr. Walker practices. She and her staff loved on, nurtured and cared for my dachshund this past weekend following a back injury. She was not my vet before the injury, mine was out of town. She returned my call late in the night, gave me clear instructions how to care for him until morning (because his injury could wait). I needed to get him comfortable (and followed her instructions) and he did fine. I took him in the next morning and they were prompt, gave clear expectations, asked questions about his history (he is a rescue) and listened! They actually listened! They cared for him all weekend and then I was able to bring him home. He is doing well and we are watching him closely. They gave me a clearly written estimate, discussed alternative options for treatment that we could pursue, and showed him such love. I will always appreciate their care and concern. You have our family pets as raving fans for life. Thanks to you and your staff Dr. Walker. All the incredible care and nurture you give your patients does not go unnoticed.