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CarMax

4.3

About this business

Specialties Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 7-Day Money-Back Guarantee. See our local CarMax for written details. Explore more than 40,000 vehicles at our 200+ CarMax locations nationwide. History Established in 1993. CarMax has been revolutionizing car buying since 1993, when we opened our first store in Richmond, VA. With our no-haggle prices and stress free, customer-focus... read more

Location details

449 Pinnacle Pkwy, Bristol, TN, 37620, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
4.31,542 reviews
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Diahn Paige Hammett's profile image
Diahn Paige Hammett 
8 years ago

Excellent! This store goes above and beyond for their customers!! I'm still speechless!! They will have a customer for a very long time and recommendations to everyone!! My experience is from purchasing my car, servicing my car and management!! They truly strive to take care of their customers!! Thank y'all!! 

Kristy Wolfe's profile image
Kristy Wolfe 
8 years ago

I have never been treated so nice when dealing with cars. We sold our car to Carmax and it was as easy as they said. Everyone was very very nice. The atmosphere was very pleasant. The next time we are looking for a car to buy we will prob start here! 

Tina Elliott's profile image
Tina Elliott 
8 years ago

I won't go anywhere else for a vehicle. Nick was amazing to work with and got me the most awesome car! I only bring my car here for service ans they are super friendly! They always treat us like family 

Maria Coe Olinger's profile image
Maria Coe Olinger 
8 years ago

Walked in to check the prices on used trucks. Plenty of workers there, a few customers, but couldn't get anyone to answer my questions. Walked up to one desk, the man answered the phone and ignored me. Started to another man, but he walked away to join another little group in conversation. I just wasn't in the mood to chase someone down to buy a truck. My leg was hurting bad and I was using my cane. No one offered me a seat to talk. I took my money and left. 

Kelly Boyd's profile image
Kelly Boyd 
8 years ago

Carmax is the best experience I've ever had in buying a car! They go above and beyond to make sure you're happy and taken care of! 

Billy Swoager's profile image
Billy Swoager 
8 years ago
Cathy Robbins's profile image
Cathy Robbins 
8 years ago
Wayne Gregory's profile image
Wayne Gregory 
8 years ago

Very good service and friendly staff. Bought my car in October and they still remember me by name as soon as I walk in the door. 

Jenna Kirk's profile image
Jenna Kirk 
8 years ago

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.3 star rating with 1,542 reviews. 

When is CarMax open?

CarMax is open now. It will close at 8:00 p.m.  

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