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Specialties Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 7-Day Money-Back Guarantee. See our local CarMax for written details. Explore more than 40,000 vehicles at our 200+ CarMax locations nationwide. History Established in 1993. CarMax has been revolutionizing car buying since 1993, when we opened our first store in Richmond, VA. With our no-haggle prices and stress free, customer-focus... read more
449 Pinnacle Pkwy, Bristol, TN, 37620, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 8:00 p.m. | |
Tue | 11:00 a.m. to 8:00 p.m. | |
Wed | 11:00 a.m. to 8:00 p.m. | |
Thu | 11:00 a.m. to 8:00 p.m. | |
Fri | 11:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 12:00 p.m. to 7:00 p.m. |
CarMax sold me a wrecked car. I discovered after I did my own search on the VIN. They do not provide CarFax, some other Car check that when it was printed…it could not be read. Not only was it a wrecked 370z but it had multiple mechanical issues they weren’t fixed while under warranty. They only took it back because they had no choice, due to their 30day return policy. Didn’t offer me a ride to a nearby shopping center, just a CarMax bag to carry my possessions and papers. W… See more
Shout out to Kim For her hard work and dedication on finding what I was looking for!!! Thanks to Mike in the service dept. For his continuous effort!!! Could not ask for a better teamif I need anything In the future this is where I’ll be shopping
I’ve never had a good experience in buying a car. Something always goes wrong or I just have a terrible time. Colton and Brandon were so understanding and kind. They did any excellent job listening to our needs and meeting them to the fullest extent. I would absolutely come back just for those guys. Excellent experience.
This was by far my best car buying experience to date. My appointment to test drive was at 10am and I was driving away by noon.
Easiest car purchase experience ever. Savannah was extremely helpful! Will definitely be buying from again!!
Easiest experience purchasing a car ever
Worked with a few different individuals, but did all of the paperwork, test drive, etc with Landon. He was extremely professional, courteous, and very helpful as this was a brand new process for me. I recommend that anyone looking for a car needs to start here. They lay everything out, break down rates and prices, let you pick through several different financing options, tell you everything that's required upfront, and are quick to assist in any way possible. I will be going back in the future when I start looking for anothe... read more
Nate was our salesman and he made the process super easy. We'll definitely shop here again everyone was very nice.
great service! always quality cars! and they treat people like they should be treated!
CarMax has a 4.3 star rating with 1,542 reviews.
CarMax is closed now. It will open at 11:00 a.m.
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