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Carino's Italian
- Italian
- Waxahachie, TX
About this business
Johnny Carino's is an Italian Restaurant known for its made-from-scratch traditional and innovative dishes. Some of the recommended dishes are Italian nachos, spicy shrimp, jalapeno garlic tilapia, multilevel lasagnas and so on.
Location details
988 Old Hwy 287, Waxahachie, TX, 75165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This used to be one of our family's favorites.. we had not been in quite awhile.. our server was ok..although seemed to be off somewhere else in restaurant that was nearly vacant & other waiters would fill our drinks as they came by.. my main reason for the poor rating.. the food.. my husband who loves any kind of pizza was very disappointed in his.. no flavor.. my pasta sauce tasted like watery milk with no spices.. very sad to say we won't be back
Business response:
Hi Kelly Kyle Owen, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (972) 923-2631 or carinos60@carinos.com so we can work towards a resolution. We look forward to hearing from you.
Food was ok once we finally got it. Waited an hour and 15 minutes after we ordered. Ordered the Tri Tip Dip, when it showed up they forgot the dipping sauce and when they did bring it, it was cold. We definitely will not be going back.
Business response:
Paul, My name is Cassie Nowlin and I am the General Manager at the Johnny Carino's Waxahachie location. I am very sorry to hear about your negative experience. We strive for 100% guest satisfaction, and obviously missed the mark with you last night. For that, I sincerely apologize. We would love to be able to earn your trust that our location is one that has a true passion for food and service. Please contact me at your earliest convenience at carinos60@carinos.com or 972.923.2631.
i love it. they need to rebuild one in Waco. the best italian food i have had in a long time
Business response:
James Jones, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Johnny Carino's.
Tried to place a Togo order they hung up on me 3 times after they said “give me a few minutes” and I said “no problem.” Whataburger it is.
Slow service, food placed on table before silverware/napkin. Steak placed on table with no steak knife. Ordered steak medium, it came to table with a cold uncooked center, and charred crunchy on the outside. The best thing about my visit was that my girls finally agreed on something... this place sucks!
Business response:
Joe Wright, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Johnny Carino's
We had a family reunion there. 35 people total. They had 2 servers or more helping out at one time. I was very pleased with the service. Everyone was friendly. Food was pretty good. The tab was over $600. Overall I don't think they good have done a better job. Everyone got their meals on time, drinks were filled promptly. I'll definitely go back for our next reunion. Thanks for making our family reunion a special time for everyone.
Everything was great, margarita was like ice cream!
My family has Been going here since 2005. Tonight went in to usual area by bar and they came over and said you can’t sit there bc the bartender is too busy. Very sad. We left. 13 years at least twice a week. No one cares if you lose a loyal family. We are now at Tuscan Slice. Such a nice bartender here.
Frequently asked questions about Carino's Italian
How is Carino's Italian rated?
Carino's Italian has a 3.8 star rating with 2,025 reviews.
When is Carino's Italian open?
Carino's Italian is closed now. It will open tomorrow at 9:00 a.m.
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