Caribou's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Caribou

4.6

About this business

Many people are driving around with a bad deal on their car loan — we want to fix that. Gocaribou makes it quick and easy for you to save money on your car loan from the comfort of your home or office. Through our secure, transparent online platform, you can view refinancing offers from top lenders in just a few minutes and start saving sooner. The best part? No trips to the bank! 

Location details

1717 Rhode Island Ave NW Suite 500, Washington, DC, 20036, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.61,260 reviews
Select a rating
KATIE R.'s profile image
KATIE R. 
2 years ago

Be careful of this company, I was told that I could go from 17% interest to 6% interest. That is of course before I mailed the title to my vehicle to them. When I called them back to follow up. They tried to bait and switch me by telling me that the 6% interest rate no longer applies and that it went up a little bit, but even just 1% makes a huge difference in a $20,000 loan. My loan officer Michael Ruiz was extremely rude, condescending, and I even caught him in a couple of lies which really just floored me. I had to fight ... read more

Leonardo A's profile image
Leonardo A 
2 years ago

Excellent service. Arthur S**** Jr walk me through the process to get my loan and was really helpful. 

Jennifer J's profile image
Jennifer J 
2 years ago

Arthur S**** was very helpful and explained everything. Took care of everything, Simple ad easy 

Jorge C's profile image
Jorge C 
2 years ago

Really good service. Very professional. Easy to work with them. 

Cristal A's profile image
Cristal A 
2 years ago

Dan was such a help and very understanding of my busy work schedule. He made lowering my payment and apr so much easier 

Lindsay B's profile image
Lindsay B 
2 years ago

Top notch customer service! Rich Cohn was my rep and he made refinancing my car loan a seamless experience. My first interaction with Rich was over the phone, he was clear in explaining process and next steps. I enjoyed getting text updates or follow ups from him of any docs he needed from me. I almost missed a step in sending my title with the provided Fed Ex but Rich reminded me before I sent out land could’ve delayed finalizing. I had a extremely positive experience and highly recommend. 

Lawrance S's profile image
Lawrance S 
2 years ago

Dan was a pleasure to work with and was very informative. Thanks for helping me lower my payment! 

Lapsley E's profile image
Lapsley E 
2 years ago

Fantastic. Helped me every step of the process. I am throughly glad I got to do business with them. 

Raymond W.'s profile image
Raymond W. 
2 years ago

I had a terrific experience working with Caribou and Rich Cohn. He made sure what are you doing I had all the paperwork and information I needed to get this refinance done in the amount of time I had. 

Frequently asked questions about Caribou

How is Caribou rated?

Caribou has a 4.6 star rating with 1,260 reviews. 

When is Caribou open?

Caribou is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com