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Carefree Spas of Indianapolis

4.2

About this business

Sundance Hot tub and spa retailer, sales and service. Helo Saunas sales and service. Chemical and access accessories. Covers and Cover assists 

Location details

10710 Pendleton Pike, Indianapolis, IN, 46236, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.231 reviews
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Steve's profile image
Steve 
6 years ago

Great help on my question about ventilation for a hot tub indoors. 

Jon G.'s profile image
Jon G. 
6 years ago

Very knowledgeable and helpful! 

Tim I.'s profile image
Tim I. 
6 years ago

I purchased a Jacuzzi spa from Carefree Spas over 9 years ago and have recommended two other friends to Carefree Spas of Indianapolis who also purchased spas. My experience has always been very positive as they are very informative and educational in the buying process. They spent several hours going over the various options and brands. As spas age, they sometimes need service. My service experience with Carefree has always been fair and prompt. Ken takes pride in making sure his customers are satisfied with all their servic... read more

Business response:

Thank you ***Ken 

D.N.'s profile image
D.N. 
6 years ago

Excellent service and costumer service. 

Bob K.'s profile image
Bob K. 
6 years ago

Carefree has exceptional spas. My current spa, bought from carefree was built in 2004. Thirteen years later, I have yet to have a day when the spa was not filled with water, putting a smile on my face. Challenge any competitor, of Carefree?s to make that claim. 

Phil K.'s profile image
Phil K. 
6 years ago

Great customer service, friendly staff 

Business response:

**** thank you for your comments. We appreciate serving you Ken 

Bob L.'s profile image
Bob L. 
6 years ago

Carefree Spa is a great company to work with. I have never met a better group of people to work with. They all went out of their way to make our spa experience great. Highly recommend Carefree Spa. I will give them 5 Stars in all areas. 

John K.'s profile image
John K. 
7 years ago

I purchased a hot tub from Care Free Spas over 8 years ago and have always been pleased with sales and service. Ken even coordinated with the designers for my outdoor living space. This is my second hot tub from Care Free Spas and I highly recommend this company to any future hot tub customer. 

Business response:

Thank you ****. I appreciate you and your business. Ken 

Laura G.'s profile image
Laura G. 
7 years ago

We scheduled an appointment slightly over a week ahead of time. Carefree had told us they wanted someone to be home to teach us how to use and care for the spa. I took the day off of work in order to be there. The spa is located in a new house that we had just purchased, we have not yet moved in. I got to the house at 10am to fill up the hot tub at their request and waited for them all day in the new house. At 1pm, they left a message saying they would be there between 145pm-150pm. GREAT! 230pm comes around, no one. I called... read more

Business response:

Thank you for the response. Carefree Spa Inc values all input as we constantly try to improve. This is regarding a spa that was at your home when you moved in. Spa was reported to you working, however may have not been working for a year. Not meeting an appointment creates and inconvenience we try to avoid when possible. I apologize here as my apology was not accepted by you over the phone. The water was not left on by our tech. We do make adjustments to the schedule due to many factors, the weather was an example. We try no... read more

Frequently asked questions about Carefree Spas of Indianapolis

How is Carefree Spas of Indianapolis rated?

Carefree Spas of Indianapolis has a 4.2 star rating with 31 reviews. 

When is Carefree Spas of Indianapolis open?

Carefree Spas of Indianapolis is closed now. It will open at 10:00 a.m. 

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