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Carefree of Colorado
- Awnings
- Broomfield, CO
About this business
Location details
2145 W 6th Ave, Broomfield, CO, 80020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Buyers beware! If you are thinking about ordering a checkered board awning from CareFree of Colorado, please know that you will not receive a full checker board like pictured on their web site, or any ****** images you may find! Instead of admitting they put it together backwards, they will tell you, Thats how we do it! When I sent one of the customer service agents a pic of what I received, he told me on the phone, Oh wow, yea thats not right! But after he talked to his supervisors, he told me that it indeed was sent to me ... read more
Business response:
<p>Hello ******,</p><p>I will agree with you, that our website may be confusing. It shows pictures of different styles of awnings with this fabric. But, when placing the order, it shows the choice of white or black for last 12 or so inches that cover the awning when it is closed. If you have a box style awning (which you do) it only comes with white or black on the end. That is how the fabric for this style of awning is made. If you have Vertical Arm style, we make the fabric pattern all the way to the rollbar.</p><p>We offe... read more
Now I dont know about all the bad reviews, but I ordered a carefree pioneer awning and I found it easy to install, operates well and looks great.
I had a strong wind break an arm on my awning in October of 2022, we are now in April of 2023. My RV repair guy has been dealing with these people for me, and getting nothing but the run around from them. One person says we don't make that anymore, another says "this is what you need". Each time this happens it takes weeks to find out that they sent the wrong part yet again. You try to call and nobody answers the phone, they want you to leave a message. Well here we are again. I made a special trip to the storage lot to get ... read more
Business response:
Hello ******,Please have the dealer or shop that is trying to fix your awning call me at extension ****. I believe you called yesterday but you didn't have any information so we could help you when we called you back. He can reach me without having to wait. We do have a huge call capacity coming into the building, but we do have a phone system that allows you to choose a call back and not lose your place in line or leave message. I am sorry that this is happening to you. Regards,************************* Carefree of Colorado
I placed an order for an awning through the Carefree website and it indicated $110 shipping to my address in ******. I emailed the company to confirm the shipping cost because that sounded low. *** responded that it would be $220 to ship to ******. I had her confirm that this was shipping to my shop door and provided the complete shipping address. She replied the next day "yes to your shop door" so I went ahead and placed and paid for the order. A couple of weeks later *** emailed and said the shipping would be $580!! I aske... read more
We purchased parts for an awing for a customer they arrived wrong. ******************** told us they unable to use the manufacturers part numbers to order parts, so after 14 months they agreed to. refund our money. It has been several months and no refund .They also no longer answer our E-mails. I can think of no reason any one would by their products..
We purchased and paid duty to a total of almost $500, for a replacement awning for our small travel trailer. We sent a drawing with all possible measurements. Carefree of Colorado was the original supplier to the Trailer Manufacturer. The awning arrived quicker than expected and we were initially very pleased, until we wanted to install it and found the size incorrect. Disappointingly it is narrower , which will not be as nice as the original. However the outward extension of the awning is actually nearly 17 inches to long w... read more
I used to work here years back and when they say made in ******* that's a huge lie it's all from ***** assembled in ********** this company is a joke extremely low wages while the top brass brags how much revenue the company makes do not buy awnings from here they will not hold up long and carefree will not stand behind the product
First time using the awning it wouldn't roll up all the way. Ended up tying it down with rope to get home. I tried calling Carefree and was on hold for hours, never getting through. I also left a voicemail for a callback and never received a call from them. Bottom line, $3300 down the drain. I recommend never dealing with this company.
They lie about returning your money in a timely manner, they have had mine for 50 days, still no money.
Frequently asked questions about Carefree of Colorado
How is Carefree of Colorado rated?
Carefree of Colorado has a 2.6 star rating with 215 reviews.
When is Carefree of Colorado open?
Carefree of Colorado is closed now. It will open tomorrow at 8:30 a.m.
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