Cardinal Property Management

magenc 

on Citysearch

13 years ago

horrible horrible management company – Whenever you call, always voice mail, no one will talk to you and solve your problem. no matter you call or email to them, they never contact you back. I wounder is any one work there? I contact them for more then 4 times, finaly got somone to talk to, but she knows nothing about the property they are managed. Only thing they'll contac you is get money from you horrible horrible service!!!!! 

ReviewWriter2312 

on Citysearch

14 years ago

Terrible Service at the Office – Very difficult to get good service, front desk was swamped with calls and only one person to man the phones. Update: Still waiting for a month after closing escrow for them to give me my keys to laundry etc. Tried in person but said they did not have all paperwork necessary. I even left a deposit with them. Severe termite damage on the balcony required my lender to actually go there in person to insist that it was done in a timely manner for my loan to fund. I asked 3 weeks ago for the new wo... read more

Nwahs79 

on Citysearch

15 years ago

The most unprofessional company I know of. – Cardinal Property Management is the most unprofessional property management company that I have ever dealt with. They routinely fail to address issues submitted to them, or brought up during association meetings. Their "emergency" contact number is a joke. A neighbor of mine was without water for over 11 hours because Christina (the on-call representative) was not answering her phone. Christina's manager, Bruce, also failed to answer his phone. The property management company's af... read more

SaratogaOwner 

on Citysearch

16 years ago

Not happy in Anaheim – As a former city reporter and community columnist for The Orange County Register, I've seen some pretty low tactics performed at the public level on private citizens, but Cardinal Property Management's handling of a recent private property matter rates among the lowest. Without a hearing, and ignoring my request to hear from my landscape contractor, they cut my tree down and billed me for it because they said it was pushing up the fence. Another palm tree they declared dead. Not true. Pushing up the fe... read more

ImJustLookin 

on Citysearch

16 years ago

Great Customer Service – I was surfing this site for restaurant reviews and thought I'd see if my hoa's manager was listed. Our association has been with Cardinal for over ten years and so far, so good. Everyone has their bad days, but I can honestly say that in all of my dealings with Cardinal I've never experienced the sort of response businessmom related. Cardinal's staff has always been courteous to me and their customer service gal has taken care of any problems I have had. We've never had any problems with their accoun... read more

businessmom 

on Citysearch

17 years ago

Great credentials, limited customer service – Not too impressed with the customer service or lack of individual thinking. Staff is generally in a hurry to brush you off or move you to a different department. No one in the office seems to hold any real authority or the capability to make an executive decision. One receptionist which is rarely there gives exceptional customer service and truly listens. The only downfall is that she's rarely there. Staff seems to be good at saying "I don't know, I just work here". They're good ... read more