CarDetailing.com - Temecula, CA

Kate F. 

on Birdeye

2 years ago

I was never able to have them actually detail my car because I couldn't get an appointment with them. Their reservation system is HORRIBLE! You wait forever on hold if you try and call them, otherwise, you pick some times and wait, at least 4 hours for them to get back to you, only to find out those times aren't available and then you repeat the same process again. I did that four times before I finally gave up! It would be so much better if you could pick from the available time slots!!!! I wasted alot of time with the... read more

Paul S. 

on Birdeye

2 years ago

We ordered service from MA, they sent someone to detail the car. We had a blue soap stain we wanted to be cleaned. When the tech left it appeared as if it was removed, but an hour later after he left, the area was stained a different pink color. I would have been ok, if they tried to fix the damage, but when I called they gave me a runaround and a couple of different stories and excuses. They wouldn't give me the person's number to call directly either. Buyer beware. This company is from CA and you have no recourse if so... read more

James L. 

on Birdeye

2 years ago

I should give this an "incomplete" because I have found it impossible to schedule the service. I am now on my third round of re-selected dates and each time my requests for day and time have been rejected. Keep in mind, I am not being unreasonable, I gave them a wide range of times over the two dates they allow you to select. I suspect that since I live in a distant suburb, no one in their "network" wants to drive the extra 20 miles to my home. I got a detailing package as a gift, now I am in the awkward position of trying n... read more

bill d. 

on Birdeye

2 years ago

I ordered a premium package & selected the open time of 2 PM to 5 PM that was offered. They requested a lot of information & a credit card. About have way thru the time window they told they were all booked up. This was a surprise Mother’s Day present for my wife. I’d emptied every thing from her car & had it waiting for the service. Very disappointing. Guess they don’t really know if they can find a third party subcontractor to do the work so they lie to hook you. Don’t waste your time with this company.  

Mike S. 

on Birdeye

3 years ago

Nightmare!!!!!!!  

Charles F. 

on Birdeye

3 years ago

Do not waste your money. This company does nothing they say they will do. They treat you with no respect. Customer service is horrible. Only thing worse than Customer service is the actual cleaning itself. I basically paid $199 for a inferior vaccuum job. Nothing else was done. Windows looked worse after they finished. Glove compartment wasn't cleaned. Door jambs were never touched and filthy. Seats weren't folded down to vacuum.  Horrible horrible company.  

john r. 

on Birdeye

7 years ago

was ok. Wouldnt use again 

Purnell, Jr. C. 

on Birdeye

7 years ago

Professional service from arriving on time and completed the service in a timely manner. The Detailers are pleasant and professional. Looking forward to working with them again! 

Weyant R. 

on Birdeye

7 years ago

5