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Capital Chrysler Jeep Dodge
- Car Dealers
- Garner, NC
About this business
Capital Chrysler Jeep Dodge is proud to provide excellent service, new and used vehicle options, and financing to the Garner, Durham, Raleigh, and Cary, NC areas. For years, drivers have chosen to shop our sought-after inventory of new and pre-owned Chrysler, Jeep, Dodge, and RAM cars, trucks, minivans, and SUVs. We offer competitive leasing specials, the best financing options, and the highest level of expert maintenance near Raleigh. As an integral part of our community, we aim to build long-lasting relationships with each... read more
Location details
200 Waterfield Ridge Pl, Garner, NC, 27529, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Bought the car less than five months it’s already falling apart i have to replace two tires already and the brakes are already going out and the Tire Pressure Sensor TPMS needs to be replaced and one of the tires
Business response:
Hello Mr.David, We apologize to hear that your service experience with us wasn’t satisfactory. We strive for excellence and we would love to know what we could do to fulfill all your expectations and make your experience with us more enjoyable. Please contact me at (919)-582-0221
They always treat me with respect and curiosity
Very professional and great service.
The experience with buying my Dodge Caravan at Capital was awful. After making the deal back in December I had to wait over three hours for finance until 8 PM with no food even though I had financing in hand. They crammed my invoice with $400 for nitrogen filled tires but a week later all four tires were 20 psi and the nitrogen filling membership was invalid. The next morning I saw the car was dirty inside so the salesman promised me a free detailing but does not return my calls. The vehicle needs warranty service now so I a... read more
We leased a 2017 chrysler pcifica great vehicle! But some of your customer service employees are horrible, no sense of empathy, do not know how to value customers well.
Business response:
Hello Angeli, Thank you for your honest feedback. I regret to hear you didn't have a pleasant experience with our team. We always strive to provide quality customer service. I would very much like to speak with you, learn more, and find out how I can address your concerns. I invite you to contact me anytime. Best, Barry Driver General Manager bdriver@capitalcjd.com 919-582-0202
My husband and I were looking for an affordable vehicle for our family of 6 and 2 fur babies. Between 4 other dealerships Capital Chrysler won us over. We asked for a 2018 Chrysler Pacifica touring L with the S package murdered out (all black everything) under our price limit. Kara the sales representative took the challenge with open arms. We didn’t make it easy and let them know we weren’t going to settle for anything less than what we asked for. Kara Mike Andy and Rodney are just a few who made this purchase possible. Tha... read more
Business response:
Melissa, Thank you so much for sharing your experience. We are so thrilled to hear that Kara was able to help you out and make sure you were well informed. Our team always want to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!
We brought our Jeep in for some recall work but upon leaving noticed that the rear camera was no longer working. There wasn't a problem with it when we came in. This may have been a result of the recall work or a mere conincidence. But the Sales Manager stepped up and did the right thing and repaired the issue at no cost to us. A testament to their customer service. Thank you!!
Business response:
Kimberly- Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you for taking the time to write a review. We are thrilled to hear our team took care of you and your vehicle during your recall service. We appreciate your loyalty and business.
This place is a disaster. Every interaction is a mess. Can’t get part for recall. Get a part in and wait an hour to tell you that they received the wrong part. They don’t answer the phone. Told one dishonest fact after another. I like to patronize local vendors but they make it hard to do so.
Business response:
Hello John, Thank you for your honest feedback. I'm concerned to hear about the inconveniences you experienced. We strive to provide excellent service and I'm disappointed that wasn't the case for you. I'd like to speak with you and find out what I can do to resolve this for you. Please feel free to contact me anytime. Best, Barry Driver General Manager bdriver@capitalcjd.com 919-582-0202
I had a lovely experience buying my car here. Even though it was a busy Saturday, they worked hard to get me test driving my car as soon as possible. John, Tyler and Barry were so nice and extremely helpful.
Business response:
Rachel, Thank you for taking the time to write a review. We are ecstatic to hear John and Barry were there to assist you in the process. We appreciate your loyalty and business!
Frequently asked questions about Capital Chrysler Jeep Dodge
How is Capital Chrysler Jeep Dodge rated?
Capital Chrysler Jeep Dodge has a 4.6 star rating with 4,019 reviews.
When is Capital Chrysler Jeep Dodge open?
Capital Chrysler Jeep Dodge is closed now. It will open at 9:00 a.m.
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