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Capelli Studio
- Hair Salons
- Indianapolis, IN
About this business
Location details
2701 W 71st St, Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been going to Capelli for over a year now and I must say I am nothing less than satisfied. The stylist that is being referred to in the earlier posts is no longer there, and from my experience, everyone is satisfied with their hair. Since coming to Capelli, my hair has been taken care of in the most professional manner and has finally started growing like I want it! It is healthy and I get compliments all of the time. I have no complaints.
New in Town & reading reviews – This comment was very mature of you. Even if the client is hard to please its not very professional to post those comments. Your comments should have been in defense of your salon and its reputation by making a statement "We're committed to customer service..." something along those lines and not to bad mouth the customer. Here's why, Be CAREFUL WHAT YOU SAY AND POST, it can open you up for litigation. I'm new to area and searching for a stylists but after reading the comments posted by you I ... read more
Shocked by the display of unprofessionalism – I pass this salon all the time... I see a full parking lot all the time. I finally decided to look them up on line to see if they have a website. I was shocked to see the going back and forth of a stylist with a client. Up to this point I thought wow, this salon must really be doing well because they are always crowded in the parking lot. But when I saw the postings from the stylist I was appalled by the unprofessional conversation on citysearch. A service provider whether it be ... read more
Everyone deserves respect - even hair salon customers – Interesting that 3 of the five reviews here are by the hairstylst that I was unhappy with. I made a short statement about how unhappy I was with her service - and she counters my consumer right to make a business review by placing my name on here and saying that I need counseling. When I posted my review before, I didn't go into detail about how rude Tremaine was. Now that she has countered my review and taken it to a personal level, I have no choice but to say her name... read more
When you can't get your money back - write a review – First, does it count when the business post reviews of themselves and gives themselves 5 stars with 3 separate post? My former hair stylist came to counter my review and gave her shop 5 stars. Then commenced to post my name and paint me as a "disturbed" client in need of counseling. Something is really wrong when a hair stylsit ask you how you want your hair and then fixes it totally opposite of what you ask - then gets upset when you complain. I asked Tremaine if she cou... read more
WONDERFUL PLACE TO GET YOUR HAIR DONE – I'VE BEEN GOING TO CAPELLI STUDIO FOR 8YRS. I HAVE HAD ONLY GREAT EXPERIENCES THERE. BEAUTIFUL ATMOSPHERE AND PROFESSIONAL WORK ETHICS. I WOULD REFER PEOPLE TI THAT SHOP ANY DAY.
disturbed clients – In my experience I have learned that kim has went to others even while coming to me and she talked about them also,they could not please her as well so she came back to me,so what does that say about her no one has ever been able to please her, that's why she's over 40 still searching for a hairstylist but im letting u know now she will not be happy just a heads up
unpleasable clients. – I am a professional cosmetologist.When u have clients unhappy in their own life its natural for them to make others feel the same they do.Ive had to fix her hair after 3 days a few times, i think thats taking advantage it has nothing to do with customer service at this point,customer service was guaranteed when she liked her hair and walked out the door she was happy and satisfied.Someone who walks out the door and called 3 days later thats someone having problems in their life unfortunately im not a c... read more
disturbed clients – In my experience I have learned that kim has went to others even while coming to me and she talked about them also,they could not please her as well so she came back to me,so what does that say about her no one has ever been able to please her, that's why she's over 40 still searching for a hairstylist but im letting u know now she will not be happy just a heads up
Frequently asked questions about Capelli Studio
How is Capelli Studio rated?
Capelli Studio has a 4.7 star rating with 43 reviews.
When is Capelli Studio open?
Capelli Studio is open now. It will close at 6:00 p.m.
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