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Canterbury Health Care Facility is a Nursing Home in Phenix City, AL.
1720 Knowles Rd, Phenix City, AL, 36869, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to 11:59 p.m. | |
Tue | 12:00 a.m. to 11:59 p.m. | |
Wed | 12:00 a.m. to 11:59 p.m. | |
Thu | 12:00 a.m. to 11:59 p.m. | |
Fri | 12:00 a.m. to 11:59 p.m. | |
Sat | 12:00 a.m. to 11:59 p.m. | |
Sun | 12:00 a.m. to 11:59 p.m. |
They are terrible
They take care of the patients here. Nursing homes have a bad name but the staff here really cares.
They take care of the patients here. Nursing homes have a bad name but the staff here really cares.
My mother was a patient in the rehab wing; things seemed well at first but we noticed she seemed to go downhill mentally and she back-slid on her PT. I voiced concerns about one of her medicines, if she was getting too much, but didn't get a lot of feedback; They mostly nodded and left soon after. Despite her output (urine/BM) being near-nonexistant they never really said anything to myself or close friends who visited other than "her diaper is dry." She had to be admitted into a local hospital because of near-kidney failure... read more
How would you compare this senior care facility to other senior care facilities you have visited? Not the worst, but certainly not the best Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? No, they've never taken personal calls with me Were you able to get all of your questions answered while you were at this senior care facility? No, I left confused and frustrated Was this senior care facility easy to locate? Absolutely! It couldn't have been easier! Was th... read more
Does this provider remember you and your circumstances at every appointment? Absolutely not! I constantly have to repeat and re-explain my situation! Did this provider seem irritated to be working with you? Somewhat, they could have been kinder Does this provider offer flexible appointment times? Somewhat, but it's still difficult to get an appointment Did you leave the office feeling satisfied with your visit? No, I left with more problems than I came with! Were the restrooms clean at this provider's office? They weren't th... read more
Was this provider's office too loud? Kind of, it wasn't unbearable but it was definitely loud Were the restrooms well-stocked at this provider's office? No, they needed to make more of an effort to stock them Are you going to visit this provider again? Not if my life depended on it Was the waiting area spacious? Yes Would you refer this provider to a family or friend? No, If I had known how terrible they were I never would have gone.
Did this provider's staff seem to respect him/her? Kind of, but not very much Would you refer this provider to a family or friend? No, I wasn't impressed Did this provider answer all of your questions? Some were answered Did this provider have an entertaining selection of waiting room magazines? No, there weren't many to choose from Did this provider show attention to detail? Definitely not. They were unaware of my situation, even though they had my information
Did you feel safe in this provider's care? Yes Were the staff members able to answer your questions? Yes, they were able to answer my questions Does this provider always take that extra step to make you feel special? Yes, I always enjoy my appointments Were you able to get answers to simple questions from this provider without scheduling an appointment? Yes Does this provider treat every client equally? Yes, they don't show favoritism
Canterbury Health Care Facility has a 3.6 star rating with 139 reviews.
Canterbury Health Care Facility is open now. It will close at 11:59 p.m.
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