Candlewood Suites Detroit-Troy's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Candlewood Suites Detroit-Troy

4.0

About this business

Location details

2550 Troy Center Dr, Troy, MI, 48084, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0620 reviews
Select a rating
Dixie Burns's profile image
Dixie Burns 
recommend  Recommended
5 years ago

Customer service is outstanding! They went above and beyond to have wine, chocolates and roses in our room upon arrival for our anniversary. Evan is the best! Also cozy, homey, great atmosphere, close to major attractions and great restaurants. 

Avery L Brockett's profile image
Avery L Brockett 
recommend  Recommended
5 years ago

Spacious rooms, great service and dogs are allowed without any fuss. Superb experience! 

Business response:

Thank you! 

Stacy Mudd's profile image
Stacy Mudd 
recommend  Recommended
5 years ago

not a bad place. quiet rooms friendly service. 

Collins Tawanna's profile image
Collins Tawanna 
recommend  Recommended
5 years ago

It's totally awesome here, very relaxing and quite. clean rooms and reasonable pricing, it's a must we stay again!!! 

Joni Holmes Bridges's profile image
Joni Holmes Bridges 
recommend  Recommended
5 years ago

Receptionist were nice and welcoming so far 

Vance Harper's profile image
Vance Harper 
recommend  Recommended
5 years ago

Love the location and friendly staff. 

Business response:

We hope to see you again soon. Thanks for staying with us! 

Santos Carter's profile image
Santos Carter 
recommend  Recommended
5 years ago

During COVID-19 rooms are left unavailable for 3 days before new guests may occupy them. The staff are all super friendly and helpful. Contacting the front desk via text is super easy and staff brought ice, and food deliveries up to our room in a timely basis. There is hand lotion available in the lobby and by the elevators. Staff use hand lotion or new gloves when touching or handing items over. The rooms are spacious and comfortable. Kimpton Alexis is our favorite place to stay each time we’re in Seattle. 

Heidi Meyer's profile image
Heidi Meyer 
6 years ago

rude. the guy that works at the desk is just rude. i would NEVER COME BACK HERE 

Taylor La Prevotte's profile image
Taylor La Prevotte 
recommend  Recommended
6 years ago

My fiancé and I had a wedding scheduled at the Kimpton Alexis Hotel for April 25, 2020. Unfortunately, we had to make the tough decision to cancel the wedding due to the current COVID-19 scare. The whole team at the Alexis has been nothing but great, before, during and after this decision. Angie Casper was our main point of contact during the planning process – she’s been such a joy to work with. We’ve done multiple walk throughs of the venue with Angie, she responds to all correspondence quickly and worked hard to make ever... read more

Business response:

Wow, Taylor. Thank you so much for the generous and kind review. We are heartbroken that you had to make the difficult choice to postpone your wedding, and sincerely hope we can put together an amazing celebration for you in the future. Angie really is the best!! Take care! 

Frequently asked questions about Candlewood Suites Detroit-Troy

How is Candlewood Suites Detroit-Troy rated?

Candlewood Suites Detroit-Troy has a 4 star rating with 620 reviews. 

When is Candlewood Suites Detroit-Troy open?

Candlewood Suites Detroit-Troy is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com