Camping World

Matthew G 

on BBB

2 years ago

I paid 45k for a travel trailor there. Within one week the interior fell apart. The battery went bad. And on top of that the book value on said trailor six months later is ****** dollars. I wouldn't buy anything here ever again. On top of that I wanted to schedule warranty work and they said my trailor would sit for six months before they could get the work completed. 

Ashley K 

on BBB

2 years ago

CAMPING WORLD-********, **. I am only leaving one star due to having too! HORRIBLE CUSTOMER SERVICE is an understatement.!! Buy something from them and after they get their money and make a sale, they give you no customer service after that! I placed an order for a cabinet for my fish house back in December after realizing they missed it in my build. They said they could order me one for $500.00. I did so, due to wanting the cabinet to match the house. Fast forward 4 months and due to my phone call, I found out it had finall... read more

Alyssa S 

on BBB

2 years ago

husband called on a camper Monday morning 4/10 at 930am talks to ***** on the phone asked if he could put a down payment on this camper to hold it until Tuesday afternoon 4/11.He said he couldnt do that okay thats fine, my husband told me to drive out there (47 miles) away to go look and then put a down payment on it, ***** showed me the camper. It was nice and I told him I would like to buy this camper. Can I put a down payment and see what you would give me on my trade-in and get the paperwork rolling. He told me they dont... read more

Brad N 

on BBB

2 years ago

We purchased a 2018 Jayco White **** on 4/7/21. Within a few short months (i.e., ~3-4), we began experiencing structural/mechanical issues. One of which (e.g., rotted floor on the slide), given the extent, had to be present at the time purchase. Subsequently, the latter also wasn't identified during the 90-day **** when we transitioned the travel trailer to the Camping World *********, ** location to have the seals checked. We noticed the issue shortly thereafter.Long story short, the travel trailer has been in services of s... read more

Casey K 

on BBB

2 years ago

The worse customer service known to man they have had my camper for over 8 months now and still have not started on it I bought it brand new and had it 3 weeks and it was leaking and got water damage on the inside and they have had it ever in since and was told it was my fault for buying that camper I should have looked better at it that was told to me by the manager of service so I do not recommend anyone to buy from camping world of ************ ********* 

Andrew K 

on BBB

2 years ago

I wish I could give less than a one star rating.We truly regret buying our new 2022 dream camper from Camping World in West Hatfield ,MA. After deciding we wanted to purchase it, we pointed out to the salesman a few issues that we noticed needed to be addressed. We found that one of the window blinds was missing, the bottom door track on one of the bedrooms sliding doors was missing, the main door lock didn't actually lock the door, there were hand and fingerprint smears on the windows, countertop and table surfaces. The ref... read more

MARY M 

on BBB

2 years ago

Bought a ******* camper from ***************** BRAND NEW. Financed WITH FULL WARRANTY FOR A YEAR. Upon taking home things immediately started going wrong. Ranging from screws on the outside popping out to the inside walls popping IN! Leaking ac unit into walls. The bathroom walls themselves dissolved after two showers! All problems notated and brought to their attention. They kept it for a month at least only to NOT fix the walls or the screws, or water leaking into walls. Saying not covered by wattanty? WTF? This was suppos... read more

Matt M 

on BBB

2 years ago

Liars! I ordered an item in July 2022 from overtons.com and have yet to receive the item as of the end of March 2023. They sold me the item for nearly $2400, but never paid the vendor to ship the item to me. They have held my money for nearly 9 months and, there is no recourse for me other than to file a fraud claim with my credit card. They have lied about the item shipping. They have lied about the item being back ordered. I have verified with the vendor that the item has been in stock and available to ship whenever they f... read more

Sasha C 

on BBB

2 years ago

I paid a 1000$ deposit for a trailer. I ended up not buying and they have not refunded my money. I've called several times have not had my call returned. I signed no paperwork like a purchase agreement. Just a huge joke. Completely unprofessional and incompetent. To say the least