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C C Carpet

4.3

About this business

Location details

9900 N Interstate 35, Austin, TX, 78753, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.372 reviews
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jjson26's profile image
16 years ago

Extremely Pleased!!!! – I had carpet and wood installed through my entire house. First of all I would like to say we are extremely pleased with the color and quality of the carpet. Second, my sales rep was very knowledgeable, helpful and took the time to make sure I knew about all the different products. Third, your installers were absolutely the best! They arrived in the allotted time and it was obvious from the start that these guys were pros. They were courteous, professional and just extremely nice. It was obvious that C... read more

timdezelle's profile image
timdezelle 
16 years ago

Best Remodeling Experience Ever – Best Home Improvement Experience Ever!! 05/16/2008 Posted by timdezelle Satisfied Customer. Could not have had a more pleasant experience. Crews were curteous and friendly and worked very hard. My countertops are beautiful, my floors are just as I expected them to be. Having construction in your home is never easy; however, the crews at CC Carpet did everything possible to keep it as easy as possible for us. We expected to not have use of our kitchen during the process and so we were not dis... read more

KarenLasser's profile image
KarenLasser 
16 years ago

Job Well Done!!!!!!!! – I had a great experience at CC Carpet. Everyone was very nice, helpful and knowledgeable. Installation crew was very efficient and organized. I will recommend CC Carpet to all my friends! 

austinchica's profile image
austinchica 
17 years ago

Worst service, product, company I've ever dealt with – We are still working to get our carpet RE-INSTALLED because they put in a house full of carpet that did not have the stain guard that we ordered and paid for. The manager, Keith has been rude which doesn't surprise me since I talked to a manager, Ray, in the Dallas office and she was very rude. This has been on-going since 9/07. We are told we will have it taken care of soon, but no word and Keith does not return phone calls. We have to pack our house up again and move o... read more

11111111111111111111111's profile image
11111111111111111111111 
17 years ago

Horrible place to do business – From my experience I would recommend shopping somewhere else, I wish I would have. Overpriced, horrible customer service after the sale. Installers were under the influence of illegal substance. Installers tried to keep the leftovers and were annoyed when i ask them to leave it with me. Appointments were not kept. I could go on and on with the bad and not one good thing to say about this company. 

servicequalityproduct's profile image
servicequalityproduct 
17 years ago

C C Carpet for Counter-Top Save Time & Pain find another business – Over-all review: Service: F Quality: F Product: C Gentleman that came over from CC Carpet took the measurements but never called back. When we called & dropped by the store, the store didn?t have any records of the measurements. I had to setup another appointment. The same person showed up. We signed a contract and I made the full payment on the spot. Later on appointments were missed, received terrible customer service, installation done with defects and re... read more

mofitz02's profile image
mofitz02 
17 years ago

Great Company – Great fast service. Professional installation, very knowledgable sales person, reasonable prices, would certainly recommend this company to my friends and family 

joecurt54's profile image
joecurt54 
18 years ago

Very satisfied customers! – We had a very smooth sale and installation with this company. The salesman was very professional, and the installers were polite and efficient. The cost was very competitive, and we are 110% satisfied with our carpet and tile purchase. People only seem to write reviews when things are bad and not often enough when they have good experiences and I think that is why CC Carpet does not have better reviews. I give them two thumbs up!! 

phebinh's profile image
19 years ago

Disappointment – Un-professional carpet installer! Too much Glue. Need to hire a better carpet install. 

Frequently asked questions about C C Carpet

How is C C Carpet rated?

C C Carpet has a 4.3 star rating with 72 reviews. 

When is C C Carpet open?

C C Carpet is closed now. It will open tomorrow at 9:00 a.m. 

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