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Byrider Joliet

4.2

About this business

Location details

2323 W Jefferson St, Joliet, IL, 60435, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.2934 reviews
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Iniki W's profile image
Iniki W 
a year ago

Hi I have gotten a car from jd byrider twice. Once in Charleston and now in Greenville. Gotten a ******* ******* ****from them back in July. I had to get the chorco cannister replaced because it's hard to put gas in it. They lied never fixed anything because it had the same problems. I meant to them that the car gear doesn't change unless I put a card chip or phone beside it. They never wanted to fix the issue. Now 7 days ago someone tried to steal the car and snatched my ignition out. I gave them the police report and was i... read more

Bryant W's profile image
Bryant W 
a year ago

This dealership is really slack I bought a car from here in January and now I’ve had it towed back to the dealership 3 times because my wheel was locking up and my car would overheat. They told me this week the part I needed was on back order until June or July and they also told me I was getting a new car and I come in today on February 9th and they want me to keep driving the same car that’s been giving me problems. I’ve also asked for my money back but they said I wouldn’t be able to get it because of me driving the car o... read more

Clara D's profile image
Clara D 
a year ago

JD Byrider sold me a car without doing an inspection or pulling a carfax report showing the prior accident it was in. Ive dumped thousands of dollars into the van and had work done at their mechanic shop after the radiator and engine failed. They were supposed to put a new radiator and engine in it. Instead they sealed the crack in the radiator and gave me a used engine. My vehicle has had a check engine light on and the car keeps overheating. Because I questioned the work that was done I was blocked from making my car payme... read more

Pamela L's profile image
Pamela L 
a year ago

I am experiencing the same thing broken car and paying to fix it and then paying them more dude this is the people I trust and give my money to to get nothing in return but I'm sure all the work I put into my car will be on my dime not there's. And then when you wanna give it up your stuck in a hole while they just put another price on your car and resale it 

Daisy S's profile image
Daisy S 
a year ago

I will never work with Byrider again! I just received a call from them and the guy says Hello *****. I say I think you have the wrong number. My name is ***** and he said,Is its not *********************?. ? I said,No, my name is *********************, so are you saying that they put the name ***** down as to label me a *****? He said, Let me look at the notes. *This verifies that they labeled me a *****!*He said, You have been a VIP for awhile nowI stopped him. I said,We will not be working with you guys ever again after we... read more

Taylor W's profile image
Taylor W 
2 years ago

If i could add a ZERO STAR i would . the first time going to this business , i was denied a vehicle because i wasnt on my job long enough and i didnt have enough money down . They false advertise on vehicles . As of today 11/16/23 i was denied a vehicle again even with being on my job 90 days and having a thousand dollars down . They denied me simply off discrimination because i am a new mom and im on maternity leave for my job but still actively getting paid every week to pay bills . this company is a scam . the cars arent ... read more

Lisa J's profile image
Lisa J 
2 years ago

this was the first time purchasing a vehicle from a car dealer and i can honestly say Tyler at Byrider in Roanoke VA was very helpful and friendly and efficient and professional with going over the paperwork with me and Tyler and the Manager made sure i understood everything. i give 5 Stars to Byrider and there Employees. They gave me the best experience when buying a car and i will be going back to buy a couple more vehicles and i will be sending everyone i know that wants the best experience when buying a car to Byrider in... read more

Stacey T's profile image
Stacey T 
2 years ago

Worst car experience I ever had. Engine fail 3x no help no offer on new car 

Bianca D's profile image
Bianca D 
2 years ago

This carlot take advantage of folks! Not only did they give me a car with a very bad break booster, but they are very unprofessional! Theyre rude (especially the manager ******** or whatever her name is). They dont care that they are putting your life in great danger but will harass you for your carnote, even when youre on time for every carnote! This company NEEDS to be closed down! They are liers, manipulators and dont keep their word on anything! Also, not to mention I havent had the car one year yet and the engine went o... read more

Frequently asked questions about Byrider Joliet

How is Byrider Joliet rated?

Byrider Joliet has a 4.2 star rating with 934 reviews. 

When is Byrider Joliet open?

Byrider Joliet is open now. It will close at 7:00 p.m.  

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