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B.Y.O.P.

3.2

About this business

Location details

201 Roebuck Plaza Dr, Birmingham, AL, 35206, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
3.2171 reviews
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Patricia P.'s profile image
Patricia P. 
6 years ago

I was recommended by a relative to use services at your company. I had heard several complaints against your organization but this relative assured me that they were satisfied with your services. It is my understanding that you will do paid diagnostic for customers. The first time I came to you you did just that and told me what the problem was. I went to reputable mechanic to have recommended repairs done. I was not told that if you did the diagnostics I was obligated to have you do the repairs. I came to you again in Janua... read more

Bruce K.'s profile image
6 years ago

Horrible damage my front struts broke my rear hub bearing assembly had me buy parts I didn't need cost me almost 200 dollars waste all my time gas stress 

Robert H.'s profile image
8 years ago

I would recommend you use any other repair shop in Alabama, even a shade tree mechanic before using BYOP in Roebuck. My vehicle is in worse condition now than before they touched it. It ran better with a blown head gasket than after the repairs and four return trips. Please don't waste your time and money. 

Cynthia G.'s profile image
Cynthia G. 
8 years ago

Willie Shepherd is very dishonest and will lie without blinking a eye I don't recommend BYOP to change a flat tire 

Robyn H.'s profile image
9 years ago

I have used BYOP for years and never gotten bad service or dishonest work. They have helped me when I had my car repaired at Express Oil and Express Oil totally charged me for work that they didn't do. I took it to BYOP and they set me straight and repaired it for more than 1/2 the price of what Express Oil said I still needed. Highly recommend. 

Nilaja H.'s profile image
9 years ago

I had no problems with Byop from my bmw to my Chevy service was served. 

Dustin A.'s profile image
9 years ago

Worst EXCUSE FOR A MECHANIC BUSINESS MAN HELL JUST A MAN PERIOD IVE EVER HAD THE UNFORTUNAT DISPLEASURE TO DO BUISNES SORRY WHAT THEY CALLED BUISNESS M 

Rai R.'s profile image
10 years ago

Willie shepherd is an complete jackass!!! He is very dishonest and I wouldn't recommend my pet dog to go there. If I can give them no stars I would 

Calvin M.'s profile image
10 years ago

DO NOT TAKE YOUR CAR TO WILLIE SHEPHARD'S BYOP located in Robuck next to Walmart!!! I took my car in for repair and all I got were delays and they couldn't find the problem. Additionally I had to pay cash to get my car back, although, nowhere is that posted. I took my car and found the problem myself . Willie Shepherd is very unprofessional, rude and loud. 

Frequently asked questions about B.Y.O.P.

How is B.Y.O.P. rated?

B.Y.O.P. has a 3.2 star rating with 171 reviews. 

When is B.Y.O.P. open?

B.Y.O.P. is closed now. It will open at 7:00 a.m. 

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