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Buster Miles Collision Center

4.7

About this business

Location details

1880 Almon St, Heflin, AL, 36264, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.7285 reviews
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Lane Craft Pate's profile image
Lane Craft Pate 
recommend  Recommended
6 years ago

Great buying experience. Chris and Wayne went above and beyond our expectations. They even stayed late so we could get everything done in one visit. I highly recommend Buster Miles Ford. 

Kevin Boehl's profile image
Kevin Boehl 
6 years ago

I recently purchased a car from here and while customer service was great the car I purchased started making noises as soon as I got home. within the next day the check engine light came on it started sputtering. now I have to spend several hundred dollars to fix it after I just bought it a couple days ago and don't have the money to fix it when so much money was used as down payment. I thought very highly of them as they were no commission dealer and service was great but all they while they were selling me a car that has p... read more

Stephanie N Kyle Williamson's profile image
Stephanie N Kyle Williamson 
6 years ago

They are a market-based-price dealership. Their business model and software will not allow negotiations. So don't come here thinking your going to shimmy the price down. Your going to get a car priced what THEY want it priced. no in between, while shoving a paper saying where the price is coming from and how good a deal your getting. Everything has a price but you can go to ANY OTHER dealership and negotiate the price reasonably. Wil not be returning. 

Yancey Peaugh's profile image
Yancey Peaugh 
recommend  Recommended
6 years ago

I had a very pleasant buying experience...Great customer service! Mickey was great, and I am very happy with my purchase! I highly recommend going here. You won’t be disappointed! 

Michael Hull's profile image
Michael Hull 
recommend  Recommended
6 years ago

Friendliest staff and a pleasure to do business with these guys. Highly recommend! 

Nathen Reaves's profile image
Nathen Reaves 
recommend  Recommended
6 years ago

Yes bought some shop equipment from him. Great guy to deal with highly recommended tondo business with 

Business response:

Awesome! Thank you, Nathen! We are so glad that you had a great experience! We hope to serve you again in the future! -Team BMAD 

Kisha Leann's profile image
Kisha Leann 
recommend  Recommended
6 years ago

Went in yesterday and traded my Nissan for a Chevy Equinox. There was no pressure and Steve was absolutely amazing through the whole process! Absolutely loving my new vehicle! Buster Miles will definitely be getting my business from now on! 

Business response:

Kisha, Thank you so much for your awesome review!! We are so thankful for your business, and so glad that you had such an amazing experience with our staff! Isn't Steve amazing?! We are so lucky to have him on our team! We hope you absolutely LOVE your new Traverse!! We hope to see you in the service lane, and look forward to serving you for years to come! :)…See More 

Jeremy Jawaski Green's profile image
Jeremy Jawaski Green 
6 years ago

Absolutely horrible business! I called yesterday about a CRV for my wife for Christmas! The salesman Mickey said he’d call me back this morning and we’d get the ball rolling! Called all day today with no success on getting a hold of the salesman! Only to find out the car was sold at 4o’clock! I don’t recommend this place because integrity doesn’t exist here!!! And below is their response! 

Business response:

Jeremy, we get hundreds of facebook messages a day so its hard to keep up with each one which is why you got our auto responder after you left your negative review. First of all, I want to apologize for your negative experience with our dealership. We apologize that Mickey did not call you back when he said he would, there is no excuse for that, which is why he called later to personally apologize to you. Our manager, Jerry, reached out to you to help get the ball rolling but at that time you were busy at work (not your faul... read more

Dylan Grubbs's profile image
Dylan Grubbs 
6 years ago

Went up there today preapproved by my bank for a certain amount and they would not sell me a car over $675!!! 10/10 do not recommend if you are trying to get a used car! 

Business response:

Dylan, we apologize for your negative experience! Our sales manager, Wayne, reached out to you to ensure that our market based no haggle pricing was explained to you. It sounds like we were able to make the transaction happen for you, and we hope you left as a happy customer! If so, we would appreciate if you would reevaluate your rating and comment! Please let us know if there is anything we can do to improve your experience in the future. - Team BMAD 

Frequently asked questions about Buster Miles Collision Center

How is Buster Miles Collision Center rated?

Buster Miles Collision Center has a 4.7 star rating with 285 reviews. 

When is Buster Miles Collision Center open?

Buster Miles Collision Center is closed now. It will open at 8:00 a.m. 

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