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Burnside Sharon R MD
- Psychiatrists
- Knoxville, TN
About this business
Location details
6906 Kingston Pike #200, Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I saw Dr. Burnside for years when I lived in the area. I can honestly say that if it weren't for her compassionate brand of care, I wouldn't;t be alive to write this review. She is amazing.
Dr burnside is the best doctor I have seen in a long time. She is very patient in helping to create a medication management plan. She gets me in as fast as possible if I am not doing well and need a medication change before my next appointment. She is always running on time and she really cares for her patients.
After I stopped seeing Sharon Burnside, I went by the office to pick up my records and later found out that they had also given me a lot of Protected Health Information about other patients. They accidentally gave me another provider's full day's schedule, with patient's names, dates of birth, phone numbers, and reasons for the visits. They also gave me some kind of form related to treatment another patient was receiving, including her name, date of birth, the type of treatment, and the hospital where she was receiving the t... read more
The phone number isn't even correct when I try & call it's a cell phone number not a doctor's office! Can't reach anyone to even make an appointment
Very similar experience as person that posted July 2nd. I've heard great things about Dr. Burnside but receptionist and office manager said they did not take insurance for my Dad. I offered to pay directly, out of pocket, they claimed that was insurance fraud and hung up on me. I'm not sure when cash payment became fraudulent. Very sad, my Dad really needs the help.
When I called to inquire if she was accepting new patients for my son, the receptionist (I'm assuming) answered after several rings, "can I help you" with a hateful attitude. She said yes and ask about the insurance with another very negative tone. I realize Dr. Burnside may be the best choice I could have made, but with a receptionist speaking to potential clients like she did to me, I'll move along! First impressions goes a long way and I don't think someone who speaks in that tone should be in this industry.
Call and ask to speak to her she is a wonderful doctor she has been seeing my mom for many years and my mom would absolutely not agree to see any one else.
Listed in the medicaid database as accepting patients, says online she accepts it but she does not. You call and they answer, "Thanks for calling our doctor's office," with no indication of who you are calling even though the office has a name.
Dr Burnside has been such a valuable and essential component in my healthcare. Not only a doctor she has been a caring friend and strong advocate. Take advantage of the fact that she is for the first time in a while accepting new patients.
Frequently asked questions about Burnside Sharon R MD
How is Burnside Sharon R MD rated?
Burnside Sharon R MD has a 3.7 star rating with 47 reviews.
When is Burnside Sharon R MD open?
Burnside Sharon R MD is closed now. It will open tomorrow at 9:00 a.m.
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