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Burgerfi
- Restaurants
- Austin, TX
About this business
BurgerFi launched 2011 after becoming dissatisfied by a hamburger market filled with low quality, fast food chains. Our vision is to offer fresh food, made from scratch daily with all-natural ingredients and an emphasis on quality. We started in a gourmet kitchen where chefs combined and tested ingredients until world class recipes we created. BurgerFi Sauce, for example, uses over a dozen fresh ingredients and takes over 40 minutes to prepare. That's just one recipe. You can taste the level of better in everything we do. Ou... read more
Location details
5701 W Slaughter Ln Suite B-150, Suite B-150, Austin, TX, 78749, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Need a change from your ordinary burgers! We like BurgerFi. A very friendly place and all the food is fresh. Burgers remind me of the ones I used to make at home but WAY better! Hot dogs too!
Really disappointed in the service today. Food was good, when we finally got everything. The cashier got the order wrong, and couldn't print a receipt for me (before I even knew the order was wrong), even though he asked, I said yes, and then he apparently took that as a "no." He was having trouble with it, so I just said nevermind. Had I known the order would be wrong, I would have insisted. Who knows if I paid for what I actually got...eventually.
Worst service, took 26 minutes for a 3 burger take out order, 1 burger undercooked had to microwave!
Business response:
Our goal is to ensure you have a great visit. I am sorry to hear that was not the case. I would like to follow up with you. If you wouldn't mind, could you please follow this link: http://bit.ly/BurgerFi_Feedback_Followup and fill out the form? From there we can help you. Thanks. RHea R. Customer Care
Yummy burger! We had it one time in south padre Loved it and hubby and I went yesterday again Both agreed totally worth the drive �
Business response:
Awesome! We look forward to your next road trip! :) -Whitney W Customer Care
Kind of overpriced but pretty good. You can have a beer here. TVs are there but not a focus.
Why do you have to add cheese to your veggie burger ingredients??? It would be very simple to accommodate Vegans, not just vegetarians, by just eliminating cheese from your recipe! I'm super disappointed! It's a nice try to accommodate the non-meat eating folks, but you'd earn 5 Stars from me if you could offer a no meat, no dairy option please! Our whole family of 4 in your neighborhood could eat here!
Business response:
We are sorry to hear of your disappointment Olivia! We want you to know that we are listening and appreciate your suggestions to help our brand reach as many guests as possible. Thank you Warm Regards, Whitney W Customer Care
Frequently asked questions about Burgerfi
How is Burgerfi rated?
Burgerfi has a 4.2 star rating with 710 reviews.
When is Burgerfi open?
Burgerfi is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
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