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Buck Tolbert - State Farm Insurance Agent

3.3

About this business

Located in Greenville SC, Ryan Pullicin State Farm Insurance offers all types of insurance such as Auto Insurance, Home Insurance, Life Insurance, Health, Renters and Business Insurance. Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

6203 White Horse Rd Suite A, Ste A, Parker, SC, 29611, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.3559 reviews
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Linda C's profile image
Linda C 
5 years ago

Ah feel a song com'n on! "Like a bad neighbor, State Farm don't care!" They refuse to fix our rotting floor upstairs because they think we should have known it was rotting! How much sense does this make? I think it's not about SENSE as much as it's about CENTS...and plenty of 'em in the pockets of State Farm. Oh, and they still owe us from a month ago for an over-charge. And did I mention how State Farm would NOT cover a fender-bender we had a few years back between my daughter's car and my own? Their "reasoning"? Because we... read more

Stewart B's profile image
Stewart B 
5 years ago

Unfortunately our State Farm Insurance agent that we have had since 1991 passed away. Mr. Vargas took over this agency. What a HUGE disappointment! We find his office has rude staff and they are VERY disorganized. Very very disorganized. Made billing errors twice and caused us A LOT of aggravation and undue stress. They made the mistakes and WE had to prove that they made the mistakes AND their reply was basically "Oops". We changed agents but were very tempted to change insurance companies. Just not a professional business ... read more

Jennifer B's profile image
Jennifer B 
5 years ago

Very disappointed in State Farm. I have been a customer for many years and feel hurt and betrayed by how they are treating a loyal customer. I can't get too specific as this post will not allow details. Basically, auto insurance not renewed due to minor accident by my teenage son, he backed up in line at a car wash going less than 5 mph and hit another car. At the time I thought this incident was no big deal, however it has come back to haunt us. I was shocked to discover the amount SF paid out to the other driver, which is ... read more

Business response:

To whom it may concern: Thank you for the opportunity to reply to your correspondence dated July 30,2019. While we cannot chare specific details in this public response, our Underwriting Department contacted the complainant on August 1, 2019, to address her concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information presented. Sincerely, Underwriting Department Phone: 1-855-661-1349 State Farm Mutual Automobile Insurance Company 

AClinton's profile image
AClinton 
5 years ago

Never had an issue and has given me great rates. 

Paula's profile image
Paula 
5 years ago

After a major rain storm my power went out for 14 hours. Which in turn cause my sump pump to stop working, which in turn allowed about 4 in of water to accumulate in my basement. Due to the fact that it was a power outage I have insurance coverage for that situation. I called my agent afterhours left a message waited 3 days to hear back. When I did hear back it was the office saying we got your message someone will be in contact. Waited four more days to hear back. When I did hear back it was snippety snotty snooty mister tr... read more

Business response:

July 22, 2019 Better Business Bureau 8100 N. University Peoria, IL 61615 Re: Better Business Bureau Complaint Paula B**** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated July 11th 2019. While we cannot share specific details in this public response, a member of our Agency Department contacted the complainant on July 22nd, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Agency/Sales Administration Shared Servi... read more

Tracy S's profile image
Tracy S 
5 years ago

Horrible! They don't communicate with the customer. We was with State Farm for Approx. 30 years. For Approx. 30 years they took the insurance payment out of our checking. We did not realize you needed a special rider policy if your sump pump breaks and water backs up into your basement and causes damage. I would think this would be in every policy. Why did the agent not say that in those words. Very misleading. The agent had no empathy just accused us of lying. Trying to get our stuff fixed for free. So our geo thermal is tr... read more

Business response:

Better Business Bureau 8100 N. University Peoria, IL 61615 Re: BBB Complaint To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated June 20th, 2019. While we cannot share specific details in this public response, a member of our Agency Department reached out to the complainant on July 9th, to address her concerns, and we will continue to work with the complainant to reach a satisfactory resolution. Sincerely, Agency/Sales Administration Shared Services State Farm Insurance Companies 

Tamara D's profile image
Tamara D 
5 years ago

Let me start off by saying, I agree with everyone who have commented thus far. State Farm is not a "good neighbor." My dad and I have been customers of State Farm for a few years now. It amazes me how we have been treated badly. It started back last year in November 2018 when my father was driving my vehicle and an uninsured motorist stuck him from behind, totaling my vehicle. State Farm took its precious time to get the paperwork rolling. I had to stay on top of them when it came to communicating with the auto body shop and... read more

Toni S's profile image
Toni S 
5 years ago

This is the best insurance company I have ever dealt with. I am so happy with the services they provide. They are always happy to answer any questions I have and they are always there to guide me in the right direction. 

Tammy S.'s profile image
Tammy S. 
5 years ago

We had a storm hit our area in april of 2018. My tile roof was damaged badly by the hail and wind. State Farms field adjuster told us the roof was a total loss. We have four witnesses that heard her. She told us we would be getting a new roof. We have had numerous roofers and experts in this type of roof agree that the roof is a total loss. State Farm has continued to delay and deny. They will no longer talk to us other than the recorded phone call we have from the field adjuster who lied to us and said our roofers and claim... read more

Frequently asked questions about Buck Tolbert - State Farm Insurance Agent

How is Buck Tolbert - State Farm Insurance Agent rated?

Buck Tolbert - State Farm Insurance Agent has a 3.3 star rating with 559 reviews. 

When is Buck Tolbert - State Farm Insurance Agent open?

Buck Tolbert - State Farm Insurance Agent is closed now. It will open at 8:30 a.m. 

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