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Bryan Subaru

4.7

About this business

Bryan Automotive in Metairie LA has been family owned & operated for over 55 years. Current President Jay Bryan Jr. took over the dealership from his father Jimmy Bryan. Jay has expanded the dealership greatly since the 1950s, and Subaru is the latest addition. Bryan Subaru opened in 2011 and quickly became the #1 volume Subaru dealership in Louisiana. This is attributed to our customer-centric, no-hassle sales approach, huge selection of inventory, and competitive pricing. Already have a Subaru? Regardless of where you purc... read more

Location details

8305 Airline Dr, Metairie, LA, 70003, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.71,425 reviews
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Mimi Sammarco's profile image
Mimi Sammarco 
recommend  Recommended
5 years ago

I had a minor issue on my Impreza. Jeff and the Subaru Service Team did a fantastic job scheduling, securing me a loaner car, and keeping me updated via text. They moved quickly to check me in and out, and despite the amount of whining they must hear from customers all day were quite chipper. 

Business response:

Hi Mimi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jeff is a great asset and we're thankful to have him on our team. We appreciate your business! The Bryan Subaru Team 504-466-6000 

Janet White's profile image
Janet White 
recommend  Recommended
5 years ago

Always come away happy with my service! 

Business response:

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. The Bryan Subaru Team 504-466-6000 

Robin Goldsmith's profile image
Robin Goldsmith 
recommend  Recommended
5 years ago

Very thorough service department. Thanks! 

Jason Jakary's profile image
Jason Jakary 
5 years ago

On Friday I brought my Impreza in for a recall on the break lines. After they "completed" it, I discovered three of my wheels loose. Monday while heading to work, the break line that was just replaced blew causing a loss of my breaks. As it turns out, they only felt like replacing 3/4 of the lines (hence, why 3/4 wheels were loose) and managed to screw up the replacement so bad that the tires rubbed the line through on the line they did replace. They turned my car from something that had a recall notice, to a ticking time bo... read more

Amy Kuo's profile image
Amy Kuo 
recommend  Recommended
5 years ago

I love my service department! Shout out to Brian G, Jason, John and Dee! Best team ever! Always took care of me and my Koby (WRX)! They are friendly and always goes above and beyond to make me feel welcome!! I will bring my car here even tho I moved to the northshore! Brian is my adviser! He’s always to the point and makes sure what I need for my car is actually what I need! Awesome guy! Thanks! Will be back for all my maintenance and repair work! 

Sheila Grissett's profile image
Sheila Grissett 
recommend  Recommended
5 years ago

My sales person, Farid Fajardo, could not have been more pleasant to deal with, and I have already recommended him to someone. I hope he is with you many years and that I have the chance to buy another vehicle from him or help a grandchild buy a certified model there in the next few years. I also was happy with my briefer dealings with Andy Daigle, so I have no complaint. 

Richard Roberts's profile image
Richard Roberts 
5 years ago

Today my girlfriend and I went to Bryan Subaru to look at a used car that we thought was a great a deal. The salesmen that we met was a very nice guy and took care of everything we asked and set us up with a test drive. After we came back, we were ready to began the paperwork and talk with the finance department. As we started all of this he had his "appraisal" guy go check her car that we had planned on trading in. He asked for the key but never told us he was going to drive it and what he would be doing while driving it. A... read more

Business response:

Richard, we appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. The Bryan Subaru Team 504-466-6000 

Richard Roberts's profile image
Richard Roberts 
5 years ago
Melissa Allen O'Gwynn's profile image
Melissa Allen O'Gwynn 
5 years ago

My salesperson Rex was so nice to work with. He was very knowledgeable in regards to the vehicle's features. He wasn't pushy about the sale and was just a very friendly guy. I also appreciated having coffee and snacks while waiting on all of the paperwork to get done. AND to be able to make new (free) tags for our fur-babies was a really cool bonus! Overall, everyone at the dealership was helpful & friendly! 

Frequently asked questions about Bryan Subaru

How is Bryan Subaru rated?

Bryan Subaru has a 4.7 star rating with 1,425 reviews. 

When is Bryan Subaru open?

Bryan Subaru is open now. It will close at 8:00 p.m.  

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