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Brownsville Public Utilities

2.1

About this business

About BPUB Brownsville Public Utility Board has served Brownsville by providing outstanding electric, waterand wastewater services to the area for over 50 years. Please feel free to stop byor call. Visit us on the web at www.brownsville-pub.com. Hours of Operation: * Main Lobby: Mon-Fri: 8am-5pm * Drive Up Window: Mon-Fri: 8am-6pm * Call Center: Mon-Fri: 7:30am-5:30pm * Night Deposit: 24/7 Payment Methods: * Visa * Master Card * Discover * Debit Card * Cash * 

Location details

1425 Robinhood Dr, Brownsville, TX, 78521, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.1327 reviews
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Ernie Lopez's profile image
Ernie Lopez 
recommend  Recommended
4 years ago

BPUB is Brownsville hometown proud. 

Samantha Quade-Herrera's profile image
Samantha Quade-Herrera 
5 years ago

they never let their customer know when they will cut of the water for repairs. 

Mary Rivera's profile image
Mary Rivera 
5 years ago

WOW!!! What a disappointment!!! My mom is disable and has to clean up the mess the trash collector left!! She called PUB and all she was told was that the message would be given to a supervisor!! Mean while who will pick up the mess the driver left?? https://www.facebook.com/100004352239349/videos/1346940275461034/ 

Esmeralda Soto's profile image
Esmeralda Soto 
5 years ago

Hate the answering service 😡 im without light for four hours already it's just the breaker that needs to be turned on and no one answers!!! i left so many service reguest 

Uriel Castro's profile image
Uriel Castro 
5 years ago

Multiple power outages!!! They take 4-6 hours to fix them or sometimes more. And they never answer the calls . 47 min and no answer from customer service. 

Todd Aten's profile image
Todd Aten 
5 years ago

Repeated power outages. Power outages multiple times each weekend for the last 4 weeks lasting from 1-4 hours costing my business hundred of dollars in list revenue each time. Get your act together! 🤬😡 

Sonia Torres's profile image
Sonia Torres 
5 years ago

Worse service ever, supervisor aren’t willing to take calls. 

Lupita Mota's profile image
Lupita Mota 
5 years ago

I do not recommend calling the office for anything. The phone service they have is awful, you call to report something and all you get is call this press that and you can't talk to one single human being. My issue was not at my address so how do you report the issue. Yesterday March 14. PUB worked on Coolidge St. broke the street from side to side. Due to the rain last night that opening is sinking and causing some cars to get stuck. But again how do you report that and to who. I just hope someone reads this and can send som... read more

Ira Ivette Marr's profile image
Ira Ivette Marr 
5 years ago

Horrible customer service. They over charge . The “emergency “ number wait time is 25/30 minutes before anyone gets on the line. Monopoly . No other power company within city limits . Horrible horrible horrible 

Frequently asked questions about Brownsville Public Utilities

How is Brownsville Public Utilities rated?

Brownsville Public Utilities has a 2.1 star rating with 327 reviews. 

When is Brownsville Public Utilities open?

Brownsville Public Utilities is closed now. It will open tomorrow at 8:00 a.m. 

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