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Brownstone Builders

4.6

About this business

Location details

7001 Saint Andrews Rd, Ste 161, Columbia, SC, 29212, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.6130 reviews
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Roger S.'s profile image
Roger S. 
8 years ago

I hired them last year to replace some siding that had been blown down during a storm. It was not secured properly on the angled portion under the eaves and it blew back down this week. I can see where they used some really short staples to try to secure the angled part under the eaves but this was not even remotely sufficient. Now I am having to find a new contractor and get this done again with the same pieces of siding just a year later. I am not happy with the job that they did. 

Business response:

He hired me a year ago to repair damaged vinyl siding on his home. He was satisfied with the workmanship for over a year until recently after the last storm blew the siding off the home. I was not aware that this happened until I saw this review. I have not received any phone calls, texts or emails asking me to resolve the issue. I will reach out to him to fix the issue since it such a small fix. I just wish I would have been informed of the problem before giving me a negative review. Customer satisfaction means alot to me a... read more

Susan S.'s profile image
Susan S. 
8 years ago

Very nice and professional! 

Robert C.'s profile image
Robert C. 
8 years ago

If you discover an issue with anything they d, just call and they cheerfully return and make it right. 

Steve B.'s profile image
Steve B. 
8 years ago

Timely, fast, pleasant. 

Wesley D.'s profile image
Wesley D. 
8 years ago

They did not replace the wood floor correctly. Did not level the concrete with a leveling compound so the wood would adhere correctly and had continuous seams along 4 wood planks. 

Business response:

Customer had minor water leak in front of the dishwasher and didn't want to go through the expense of fixing the floor correctly. The price to pull up the old floor was out of there budget so they decide to fix the floor themselves. They didnt have enough laminate floor so they had to find another similar product which didn't match. We did the floor patch to the best of our ability with the lack of material and supplies. 

Pamela & terry W.'s profile image
Pamela & terry W. 
8 years ago

They came and gave me a price before they even did the job. 

Joan S.'s profile image
Joan S. 
9 years ago

Cortez Jones is very professional. I would highly recommend his work to others. 

a homeowner's profile image
a homeowner 
9 years ago

Quick service and quality work. 

Ann O.'s profile image
Ann O. 
9 years ago

Very punctual and efficient. Friendly and courteous. Job well done. Will use them again. 

Frequently asked questions about Brownstone Builders

How is Brownstone Builders rated?

Brownstone Builders has a 4.6 star rating with 130 reviews. 

When is Brownstone Builders open?

Brownstone Builders is open now. It will close at 7:00 p.m. 

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