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Brown's Honda City
- Car Dealers
- Ferndale, MD
About this business
Brown's Honda City is an automobile dealership that specializes in sales and service of new and pre-owned Honda cars, vans and sport utility vehicles. The dealership's inventory of new models includes the Pilot, Insight, Odyssey, Element, Ridgeline, Accord and Civic. Its inventory of pre-owned vehicle includes various makes, such as the Acura, Chrysler, Jeep, Ford, Honda, Hyundai, Volvo and Mercury. The dealership has a service department with trained automotive technicians that offers maintenance and repair services. Its pa... read more
Location details
7160 Ritchie Hwy, Ferndale, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Don’t waste your time dealing with crooks
Business response:
Sam, I value hearing about your experience at our Dealership please reach out to me tim.eubank@brownscar.com or call at 410-553-8014
😠😠😠😠 I paid for my car in full yesterday. This morning I start the car and a loud popping noise blasts through the speakers. I turn the car off and take the key out and the noise kept going. i drove to the dealership and on the way it kept popping randomly SUPER LOUD even with the radio off... which is extremely unsafe! I talked to DENNIS and asked if they could help me get it fixed...he chuckled and said the warranty doesnt cover the RADIO. Lets not forget this is a safety issue bc i can't make the noise stop and i have... read more
I went to buy a new car. After test driving, we went to talk numbers. After talking about numbers the "general manager", Robert came out and took the paper with the numbers. Crumples it in front of me and says he can't sell the car at my asking price and says "have a nice day, we'll keep you in mind but I just cannot do that price" and walks away. Very rude and uncalled for. I have never been so disrespected from a car dealership like that before. I would definitely not recommend this place to anyone if that's how you treat ... read more
Business response:
Can you give me a call. I would like to discuss this with you. Tim Eubank 410-553-8014 I'm the General Manager
Took our vehicle to their service shop and was charged $320 for a warranty recall - was told that the problem was not the warranty part. The problem persisted and I took the vehicle back to the shop. Found out is WAS the warranted part and can’t get my money refunded. Customer service is terrible and getting the runaround. Don’t take you vehicle there .
RecommendedMy husband and I had the best car buying experience for the second time at Brown’s Honda! Everyone from the general manager, Tim to our sales consultant, Kenny went above and beyond to make sure our experience was the best possible ! The customer service was superior and Kenny does everything in his power to make the process expedient and seamless. Thanks again to the whole team at Brown’s! - Colby & Lauren Usilton
Business response:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Tim Eubank - General Manager - tim.eubank@brownscar.com
Today I walked in worried I would not walk out with the perfect vehicle. My salesman was Kenny and my fiance women was Rita. Honestly no words in the world could ever explain how much these to helped me today. I not only left with a vehicle but I left with one I fell absolutely in love with, not even the one I went for. It was a long process due to my old finance company not sending me proper paperwork. It did not stop Kenny and Rita. They were patient and beyond helpful. I had a few panic attacks. Thank you for giving me a ... read more
Business response:
Ashley, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Brown's Honda City! Best, Tim Eubank - General Manager - tim.eubank@brownscar.com
Just had the best experience!!! I showed up for an oil change and they were closed. The nicest lady still took the time to check my oil level and tire pressure!!! Wow, so impressed by her genuine act of kindness!
Service had a 10 am oil change 3 hours later I’m still here never again
Good product, cars. Nice people, not pushie.
Frequently asked questions about Brown's Honda City
How is Brown's Honda City rated?
Brown's Honda City has a 4.4 star rating with 1,748 reviews.
When is Brown's Honda City open?
Brown's Honda City is open now. It will close at 9:00 p.m.
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