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Brother's Waterproofing LLC

4.9

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Location details

295 Bucher John Rd, Union Bridge, MD, 21791, United States

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4.9178 reviews
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Marc C's profile image
Marc C 
5 years ago

John is knowledgeable, candid, very responsive and always acts with best intent. He's a good communicator, stays in touch and absolutely stands behind his work. The process was not as "turn-key" as I would have liked and there was follow up, but the basement is dry and the job got done right. Cost was competitive. 

Business response:

Thank you Marc. After almost a year, it's nice to finally read your review! Thank you again brother! 

Purnell R's profile image
Purnell R 
5 years ago

I usually don't write reviews, but you must give credit when it's due. I want to think John and his staff at Brother's Waterproofing for their exceptional customer service. John and his staff did a phenomenal job with installing a drainage system in my basement. I was having some issues in my basement, so I reached out to Brother's Waterproofing. The owner (John E****) contacted me to set up an appointment. On the day of my appointment, John came out to my home to assess the nature of my problem. John was very professiona... read more

Edward S's profile image
Edward S 
5 years ago

I couldn't be more satisfied with the job that Brothers Waterproofing did. Their work is top notch from the materials they use to the quality of workmanship. John laid out the price right in front of me with a calculator explaining every cost and worked with me on the total price to make it possible. He educated me on my county requirements and inspections so everything was up to par . They reenforced my foundation and I am confident my house will be moisture free and sturdy for many years to come. Since the work was done I ... read more

Business response:

Ed, you're the man, brother! Thank you for the review.  

Jeffrey M's profile image
Jeffrey M 
5 years ago

I was a little apprehensive about getting a estimate for water damage in my basement as I guess most people are when a major home project is being contemplated. ' John arrived on time and instantly I knew that he was very professional and a reliable. He sat my down and ask if I wanted the short version, and I opted for the short version. After 10 minutes I wished that I had opted for the long version because I learned so much. John explained what was happened to the outside of my home beneath the ground and what was ne... read more

Brittany H's profile image
Brittany H 
5 years ago

John was absolutely phenomenal!!! He was PROFESSIONAL, transparent, timely, knowledgeable and he gave detailed explanations of the work that he planned to do. He completed a quick assessment of the issue and was very critical of his own work and showed integrity every step of the way. I am so pleased with the work that he and his team completed in our basement; so thankful that we had no additional problems! 

Business response:

Thank you Brittany!! What a surprise!! Your review was so nicely written. This is the best part of any job...is to be able to read customer reviews. Please keep us in mind for any future work through *********************** 

Travis W's profile image
Travis W 
5 years ago

Where do I start? My basement has been leaking for sometime now and we decided to use Brothers waterproofing. Best decision we could have ever made. John came in and explained everything in great detail. His crew installed the needed support beams and also waterproofed the foundation. I was very impressed with the workmanship professionalism and the speedy repair time. I can go on and on about John and his crew. I wish more companies would provide same great service to their customers as Brothers waterproofing provide to u... read more

Business response:

Thank you Travis for the wonderful review. It was an honor, to not only earning your trust but to have met your grandfather! What an honorable man. You don't need to be around him long, to know he is a man of integrity and a man who loves his family! Thank you for the pleasure of meeting the both of you. 

Tina A's profile image
Tina A 
5 years ago

John was great, when he came out to give us an estimate he took the time to explain everything. He answered all our questions and was never pushy. He was super flexible when we had to move our start date. Always kept us informed on the status of the job. His crew was very professional. The job was done quickly and professionally. We could not be happier. Thank you Brothers Waterproofing for being honest, upfront, and giving us a dry basement. 

Business response:

Thank you Tina and Mike for the review. It was a pleasure working for you guys. I wanted everything to go perfect for the two of you! God Bless your family and stay safe Mike (I know you work in the hospitals.) 

Shayan M's profile image
Shayan M 
5 years ago

John is the consummate professional. He came out and inspected my basement wall and immediately knew the remedy for my wet basement. When we peeled back some of the concrete slab, John noticed the wall had shifted slightly. He immediately called me, told me what it would cost, got the engineer out in 20 minutes, and we had a plan to move forward the same day. We now have a French drain in the basement and you can hardly tell any work was done. John and Brothers Waterproofing are honest, knowledgeable, and do great work witho... read more

Business response:

Thank you Shayan! I'm glad our paths crossed! What a blessing it is to build relationships through this. You will always be considered a friend of mine and a brother. 

J. C.'s profile image
J. C. 
5 years ago

Brother's Waterproofing did a superb job on my basement! John came in and explained every detail with facts, photos and figures that were honest estimates of what he thought the job would cost. He was so thorough and careful in his explanation that he inspired trust. Fortunately, his work product was as thorough and careful as his sales pitch. I needed a French drain around the full basement. His crew installed it and managed to connect the outside drain pipes so inconspicuously you'd never notice work had been done. John al... read more

Business response:

Thank Bisa!! You write very well and such a wonderful review!!! Thank you. Looking forward to seeing you soon!! 

Frequently asked questions about Brother's Waterproofing LLC

How is Brother's Waterproofing LLC rated?

Brother's Waterproofing LLC has a 4.9 star rating with 178 reviews. 

When is Brother's Waterproofing LLC open?

Brother's Waterproofing LLC is open now. It is open 24/7. 

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