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295 Bucher John Rd, Union Bridge, MD, 21791, United States
Get directionsHere I am again. Another opportunity to acknowledge a JOB WELL DONE. After waterproofing my basement it needed a new look. John and his team transformed my dated basement into an area I am proud to show off. John does "Quality work with attention to detail ". I'm already thinking of my next project.
Business response:
<p>Thank Donna! What a surprise!! I appreciate you and thank you for trusting me for any Home Improvement work you are looking to tackle. I will always do right by you and always will do a beautiful job for you and your family. In His Grace</p><p>John</p>
Me n my husband absolutely love the work that they did. They were very professional, personable and extremely helpful with moving some of our bigger appliance. When they left, it was very clean n neat. We highly recommend Brothers Waterproofing. 100%. ??
Business response:
<p>Thank you Diane for taking the time to write such a wonderful review. And thank you for your trusted business.</p>
To Mr.John , thank you for your honesty and kind service, that you provided in my home. FROM CONNIE G******
Business response:
Ms. G******, Absolutely! It's been about a year since we installed our system in your home, so waiting this long to see how my system performs, before you wrote your review, holds a lot of weight! You'll be good for the next 100 years, and by that time, we will be with our Lord. Thank you again for your trust!
Brother's Waterproofing has been the most honest, reliable, meticulous, and hard working contracting companies I have ever met. John painted a clear picture of the problem our basement was facing and detailed out his solution to solve it. After that we never had to worry about it again. I watched the workers lay out the job site with methodical detail and an apparent effort to prioritize the quality of their work over all else. I could tell they take pride in what they do and the finished product shows that. Brother's Waterp... read more
Business response:
Thomas, Thank you for writing this amazing review! And thank you for trusting me, after what you went through, with the previous company! I know it's hard trying to navigate through so many companies, and sifting though the reviews and dodging through all the sales pressure that comes along with it. Especially, from the so called "regional managers" or "marketing directors", who claim that they are not salesmen, but are only there to "help". (And entice you with big discounts, if you buy NOW, or they have some special op... read more
Our basement was having some water issues so we had searched around for different opinions to help us understand what we were dealing with. John came out for an estimate and was very straightforward with us regarding our basement and its needs, which was a lot. We had one sump pump that was constantly being overworked, water leaking in different areas, and patches done by previous companies. John sat down with us and walked through all of the updates needed to make our basement waterproof, including a brand new sump pump and... read more
Business response:
Thank you for the well written review Jason!! I appreciate your trust in me.
We deliberately waited to write this review to make sure that the waterproofing John and his team produced in our basement was reliable and effective, and it is crystal clear that they delivered. We had underpinning, waterproofing, wrapping, and structural modifications done to our basement by Brother's and we simply could not be more pleased with the result. We have experienced multiple torrential rains, heavy snows, anything nature could throw at the basement and the space has remained bone dry, and we are at the bottom of... read more
Business response:
Thank you Konrad for the amazing review!!!
After a basement flood, Brothers Waterproofing did an excellent job upgrading my drainage system and sump pumps. Very responsive to our needs, excellent work crew who did a great job, on budget and time frame and left a clean worksite. Minor follow-up issue taken care of immediately. Fair price (not cheap) but you pay for a quality job. Very satisfied customer.
Business response:
Thank you Chris! Third review in 4 days that I've been surprised to receive! It's been humbling to know that customers like yourself, like quality over price. Your family will always be taken care of. Please keep in Touch with any future home improvements, as there is nothing I can't do proper. Have a wonderful New Year!
Moved into my home in 1976. Dirt basement it was wet then. I dug out part of the basement and put a knee wall in against the foundation and concrete floor in a 15 by 17foot area hoping to stop water from coming in. Didn't work. As I was getting older and couldn't bail out the basement any longer decided to get some estimates on waterproofing the concreted. and the large crawlspace area. John wasn't the cheapest but I felt he was giving me the right price for the work to be done. There was a additional cost for underpinning t... read more
Business response:
Matt Myers!! What a surprise!! I take a lot of pride in what we do and I'm grateful for your trust in me. Let me know if I can help you in any future renovations, as we do roofing, bathroom and basement remodels, siding, etc. Thank you again for the amazing review! Have a wonderful Nee Year! In His Grace John
I live in East Baltimore City and had a water problem in my basement. After many evaluations from various companys I came to an agreement with BW. The entire process was very easygoing. After approval the work was scheduled about 3 months out. They came in promptly as planned and they completed the work with no major problems. My only complaints are that its a dusty job and they forgot to install my air purifier. Moreover, the job was done well and I will be working with them again to wrap my walls when they return to instal... read more
Business response:
Thank you George for the wonderful review. I will schedule you this weekend for the air ventilation system.
Brother's Waterproofing LLC has a 4.9 star rating with 178 reviews.
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