Brother's Waterproofing LLC

msthaijenkins@gmail.com 

on BBB

4 years ago

Brother's Waterproofing was recommended to us from our structural engineer to fix some foundational and water issues we were having in the basement. ÂJohn was the first person to come out and gave us an estimate based on the repairs but didn't send us a written estimate until we agreed to work with him. ÂSo, we wrote him off as someone we weren't really interested in using. After 5 more estimates and reading reviews, checking the BBB, we had John come back and talk us through what needed to be done and compared it to the oth... read more

Judith V. 

on BBB

4 years ago

An appraiser told me that I needed some foundation work done to refinance. When it would rain we would get water in the basement, the wall under the stairs was literally crumbling. I looked on the internet for a company to do the work. John Enciu, the owner of Brother's Waterproofing LLC, came to my home to give me an estimate. He took one look at my basement and found that it was worse than we thought. He had to call a civil engineer to come and inspect it. Seemed as though my house was in the process of slowly falling down... read more

Greg D 

on BBB

4 years ago

John and his workers from Brothers Waterproofing are absolutely top notch! They showed up on time, always left the job site cleaner than when they arrived. If there were any issues not only were they pointed about but they were explained to the tee so we understood what was happening. If you are a little uneasy on the pricing I promise you it's worth it. They are not the cheapest company out there but I'd put money up that they are one of the best. I know I will never have another issue with my basement and I can thank John ... read more

TPring P 

on BBB

4 years ago

I totally recommend Brother's Waterproofing without hesitation. This was the first major work we had to our house as well as the first insurance claim. There was a lot we didn't know. John sat with us to explain his view on the cause of the flooding and our options for repair. He did this patiently and in detail. He answered all of our questions, even the ones we asked twice! Once we hired him, he also made himself available to provide whatever information I needed for the insurance company. His professionalism was top notch... read more

Nathan D 

on BBB

4 years ago

Great Company! The owner was quick to arrive at my house and provided me a quote in person. He did not deviate from that quote. The work was done quickly and professionally with amazing results. I used to have a basement that would leak during a heavy rain storm. Here in Maryland that's at least once a month. Now, I have a completely dry basement, even after several heavy rainfalls. 

Thomas B 

on BBB

4 years ago

It was a pleasure to have Brothers at my residence. They were professional, clean and thoughtful. You will see them really caring and triple checking themselves. They will not leave unless the job is done right the first time! A lot of high tech design was used and please trust the process. No one comes closer to what they do. I had a lot of quotes and I always found a reason to choose Brothers! When they leave you will feel like they are a part of your family. 

Dennis A 

on BBB

5 years ago

John and his crew were great. John explained everything to us and the crew did a wonderful job. We were shown everything they did and the quality of workmanship was really good. Would hire them again!!!!!!! . 

Marc C 

on BBB

5 years ago

John is knowledgeable, candid, very responsive and always acts with best intent. He's a good communicator, stays in touch and absolutely stands behind his work. The process was not as "turn-key" as I would have liked and there was follow up, but the basement is dry and the job got done right. Cost was competitive. 

Purnell R 

on BBB

5 years ago

I usually don't write reviews, but you must give credit when it's due. I want to think John and his staff at Brother's Waterproofing for their exceptional customer service. John and his staff did a phenomenal job with installing a drainage system in my basement. I was having some issues in my basement, so I reached out to Brother's Waterproofing. The owner (John E****) contacted me to set up an appointment. On the day of my appointment, John came out to my home to assess the nature of my problem. John was very professiona... read more